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Coordinate and schedule virtual appointments using telehealth platforms.
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Prepare patients for remote visits by collecting medical histories and verifying information.
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Assist providers during virtual consultations by documenting notes in real-time.
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Manage electronic health records (EHR) and ensure accurate data entry.
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Educate patients on telehealth procedures and troubleshoot basic tech issues.
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Conduct follow-up calls, medication reconciliation, and care plan reinforcement.
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Collaborate with clinical teams to ensure continuity of care.
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Support physicians and nurses in daily operations.
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Serve as a scribe to document patient reports.
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Welcome and guide patients through their visits.
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Record vital signs and collect lab samples.
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Gather and update medical and medication history.
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Ensure supplies are stocked and equipment is cleaned.
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Maintain a sterile and organized pre- and post-op environment.
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Assist patients with scheduling follow-up appointments.
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Build and maintain strong professional relationships with physicians, staff, and management.
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Uphold professionalism in all patient and healthcare interactions.
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Perform additional tasks as needed.