Join Xurrent, a dynamic and innovative company that is reshaping the landscape of IT Service Management (ITSM). At Xurrent, we believe in the power of transformation, not just in the solutions we provide to our clients, but also in the careers of our team members. As a leader in the industry, we are on a mission to attract the best talent, those who are driven by curiosity, innovation, and a passion for making a real impact. Our platform is revolutionizing the way organizations manage their service relationships, and we are looking for dedicated individuals who are ready to join us in this journey of transformation.

If you're eager to be part of a forward-thinking company that thrives on community, engaging work, and grit, Xurrent is the place for you. We don't just offer jobs; we offer transformative career experiences. Our culture is built on empowerment, and we provide the resources and support needed for our team members to excel, innovate, and drive change. Join us at Xurrent and be part of a team that is shaping the future of ITSM while propelling your own career to new heights.

Mission: 

The Pre-Sales Engineer (PSE) will work as the principal technical interface between prospects and the portfolio of Xurrent products.  This role will be customer-facing and play a key role in uncovering and developing opportunities. The PSE will take a consultative approach to prospect companies searching for ITSM, SIAM, ESM, and ITOM solutions, and while working closely with Sales to help prospects understand how the technology at Xurrent enables their business. 

Key Characteristics

As a PSE, you will share responsibility for sales targets. Your role will primarily involve bringing a prospect from discovery to demo, through a POV, technical sign-off, and close. You are skilled in presenting and adding value to the sales team as a technical resource for ideal implementation and design scenarios for the sales team and prospects. You are results-driven and take a solution-first approach when faced with adversity and objections. You have proven the ability to work both individually and as part of a team. Finally, you will be eager to take a role in the technical training of the sales team.

Reports to the VP of Sales, US. 

Requirements/Skills:

• Energy, Effort and Enthusiasm on a consistent basis
• Punctual, Prepared and Professional each day
• Strong problem solving, organizational, and time management skills
• Ability to mentor, coach
• Desire to work within a team environment
• Technical proficiency in cloud architecture
• 3+ years of experience in a technical role, preferably in Sales Engineering

Statement of Equal Opportunity

Xurrent is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.