Join Xurrent, a dynamic and innovative company that is reshaping the landscape of IT Service Management (ITSM). At Xurrent, we believe in the power of transformation, not just in the solutions we provide to our clients, but also in the careers of our team members. As a leader in the industry, we are on a mission to attract the best talent, those who are driven by curiosity, innovation, and a passion for making a real impact. Our platform is revolutionizing the way organizations manage their service relationships, and we are looking for dedicated individuals who are ready to join us in this journey of transformation.

If you're eager to be part of a forward-thinking company that thrives on community, engaging work, and grit, Xurrent is the place for you. We don't just offer jobs; we offer transformative career experiences. Our culture is built on empowerment, and we provide the resources and support needed for our team members to excel, innovate, and drive change. Join us at Xurrent and be part of a team that is shaping the future of ITSM while propelling your own career to new heights.

The Associate Account Executive - ITOM (AAE) is responsible for developing new and additional Zenduty business from new prospects and existing customers, as well as actively seeking new logo opportunities. The AAE is responsible for maturing and generating new pipeline across all prospects. The AAE will be responsible for meeting the sales targets for their assigned territory and for full sales cycle motion of building, moving, and closing sales opportunities. The AAE will work directly with prospects, customers as well as through the partner channel. This role will be a hybrid position in our East Austin office. 

Responsibilities:

• Pipeline building through collaboration with marketing, customer success and through own outreach activities
• Monitor for upsell and cross-sell opportunities with the assistance of Customer Success and Renewals team. Discuss findings with Customer Success and Sales leadership
• Provide accurate sales forecasts to the business on a weekly basis and keep SFDC and Clari complete and up to date
• Meet quarterly and annual targets for both sales and pipeline generation
• Learn and continuously improve how to deliver the Xurrent and Zenduty Golden Pitch and Golden Demo
• Support marketing with account based marketing activities that could lead to new, upsell or growth opportunities in our ITOM portfolio 
• Market Analysis: Keep abreast of industry trends, market activities, and competitors to pinpoint opportunities
• Develop strong relationships within Xurrent’s existing partner and customer network

Requirements/Skills:

• Excellent communication and collaboration skills, in person, in writing and over the phone
• Bachelor’s Degree preferred
• Experience in enterprise software sales/channel sales or business development 
• Punctual and accurate in keeping CRM and other systems up to date
• Self-starter who thrives in a dynamic, start-up environment with a "can-do" attitude
• Collaborative approach to working with various internal and external stakeholders

Statement of Equal Opportunity

Xurrent is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.