What drives us?

A single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That’s the future we're building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop, a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Auto-tech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years.

What will you drive?

 Customer Engagement: Make outbound calls to potential customers interested in selling their cars through CARS24.  Lead Conversion: Engage and convert leads into sales by clearly explaining the advantages of using CARS24’s services.  Customer Support: Address inquiries, resolve issues, and provide information about the car-selling process.  Follow-Up: Conduct follow-up calls to ensure customer satisfaction and collect feedback.  Data Entry: Accurately record and update customer information in the CRM system.  Team Collaboration: Work with sales and customer service teams to ensure a smooth customer journey.  Performance Metrics: Achieve daily, weekly, and monthly performance targets and KPIs.

Who we are looking for?

 Experience: Preferred background in customer service, telemarketing, or sales.  Communication Skills: Excellent verbal communication, with a professional and friendly demeanor.  Customer-Centric Attitude: Committed to providing exceptional customer service and building long-term relationships.  Tech-Savvy: Proficient with CRM systems and relevant software.  Adaptability: Comfortable handling a high volume of calls and adjusting to changing priorities.  Problem-Solving Skills: Able to address issues and respond quickly to customer needs.  Reliability: Highly dependable, with strong time-management skills.  Education: High school diploma or equivalent; additional sales or customer service qualifications are a plus.