Staff Software Engineer - Service AI Suite (Ruby on Rails)

Treasure Data

Tokyo, JP / Onsite/Remote
  • Job Type: Full-Time
  • Function: Engineering Software
  • Post Date: 06/16/2025
  • Website: www.treasuredata.com
  • Company Address: 2440 W El Camino Real, Suite 101, Mountain View, CA, 94040

About Treasure Data

Treasure Data empowers the world’s largest and most innovative companies to drive connected customer experiences that increase revenue and reduce costs. Built on a big data foundation of trust and scale, Treasure Data is a customer data platform (CDP) pioneer and continues to reinvent the CDP by putting AI and real-time experiences at the center of the customer journey.

Job Description

At Treasure Data, we’re on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes. 

 

We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave™: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities.

 

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

 

Responsibilities:

  • Work to deliver Generative AI solutions for new and existing features within the Treasure Data platform
  • Assist with planning, design, and development within the Generative AI engineering domain.
  • Assist with system design activities, bringing an experienced perspective to discussions to make the right tradeoffs.
  • Build with a mind towards scalability, performance and operationalization.
  • Assist with production operations as part of our full team on-call rotation
  • Keep up to date on novel technical concepts that we should adopt (and which ones we should ignore).
  • Along with the rest of the team, own and operate the services that you built.

Requirements:

  • 8+ years of software engineering experience with a proven track record.
  • Experience building software with Ruby / Ruby on Rails
  • Experience with Large Language Models: prompt engineering, model development, deployment, and optimization
  • Experience with SQL, optimizing queries, and managing relational databases in a production setting
  • Experience with various testing approaches, correctness through design and a holistic approach to quality.
  • Exposure to cloud technologies (particularly, AWS) and development/deployment in a cloud infrastructure.
  • Business level English proficiency
  • Ability to organize and lead projects with a team of engineers, coordinating with other teams around the world
  • Ability to articulate engineering architectures and document requirements

Additional Expertise:

  • Experience with Kubernetes, Helm, and ArgoCD
  • Experience with Python
  • Experience with Terraform
  • Experience with React and modern JavaScript and TypeScript features

What we offer:

  • Opportunities for professional development, from leadership to introducing new processes and making a case for why it's important.
  • Work with specialists in varied fields, from designers to product managers, to make a powerful product used by major international companies.
  • A remote-friendly and exciting work environment, developing many new features and tools for customers and internal teams
  • Flexible work hours and competitive benefits.
  • Mentorship opportunities to learn and grow

Physical Requirements: 

  • Must be able to work in the Tokyo office 3 times a week.

About Treasure Data:

Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the world’s largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust.

 

Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty.

 

Our Dedication to You:

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. 

 

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. 

 

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place.  Any resumes received without having an active agreement will be considered gratis referrals to us.  Thank you for your understanding and cooperation! 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.