Our client is a forward-thinking startup revolutionizing physical security and safety through cutting-edge AI-driven solutions. We are seeking a Volt Validator to ensure the accuracy, reliability, and robustness of our AI systems.

This role involves monitoring, analyzing, and validating AI-driven security incidents, and responding appropriately based on available evidence. The monitoring and response analyst requires strong analytical skills, rapid decision-making, and professional discretion with sensitive confidential information. This is not a coding position, but a hands-on, real-time security monitoring position.

Strong communication, critical thinking under pressure, keen attention to detail, and a natural curiosity for anomaly detection, along with a strong work ethic, are essential for success in this fast-paced environment.

Key Responsibilities

• Monitoring: In real time, surveil AI system incidents, which include detection of a wide range of customer-specific rulesets, access control, and other electronic security-related technologies.
• Analysis: Assess incidents to determine their validity and potential impact.
• Incident Response: Follow established protocols to respond to incidents promptly, escalating cases to customers' designated first responders and/or 911 dispatch centers when necessary.
• Communication: Clearly and effectively relay incident details to stakeholders, including technical teams, management, and external parties as required.
• Collaboration: Work closely with fellow Volt Validators within the Philippines, and internal departments to maintain effective security operations.

Qualifications

• At least 1 year experience in a Security Operations Center (SOC), call center, or customer support role is a plus.
• Strong analytical and problem-solving skills, coupled with observational experience to assess security threats and determine appropriate actions.
• Excellent communication and interpersonal skills, with the ability to remain calm and professional under pressure.
• Ability to multitask and prioritize effectively in a fast-paced, dynamic environment.
• High attention to detail, strong organizational skills, and a proactive mindset.
• Availability to work in shifts, including nights, weekends, and holidays, as needed.

As part of our dynamic team, you'll collaborate closely with visionary founders, top-tier engineers from Silicon Valley, and industry experts. Together, we are pushing the boundaries of AI, Cloud, and Robotics to build intelligent, scalable, and high-performing security solutions.

If you are meticulous, analytical, and passionate about shaping the future of security, we invite you to be part of our mission. This is your opportunity to contribute to groundbreaking technology and make a tangible difference in the world.

Remote Work Technical Requirements

We provide a computer hardware but you must prepare your own laptop or desktop as a back up. The minimum technical requirements for remote work at Expedock are the following:

• PC Hardware (Windows) with ≥ 8GB RAM
  • Intel Core i5 6th gen or above
  • AMD Ryzen 3 or above
• Internet Service
  • Minimum speed of 25 mbps
  • Uninterrupted internet connection is a requirement for this remote work position.
• Available HDD Space
  • 50 GB
• Microsoft Suite (Excel, Word, and Powerpoint)

Why Expedock

• Benefit from a competitive compensation package tailored to reflect your skills and experience.
• Become part of a diverse and dedicated team that foster a culture of excellence, autonomy and flexibility.
• Embrace the convenience of a fully remote working environment, facilitating a healthy work-life balance without compromising on your connection to the dynamic world of tech.
• Thrive in a company that values your potential, offering rapid career progression and opportunities for personal and professional development.