Job Description
As the People Operations Coordinator in a fast-paced, high-growth, health tech environment, you will be key in ensuring seamless HR administrative processes and employee support across the organization. This position coordinates the day-to-day HR operations, enhances internal workflows, maintains compliance, and supports company culture through effective people-centered practices. The ideal candidate is detail-oriented, process-driven, and passionate about creating a smooth employee experience.
Position Responsibilities:
Lead and continuously improve HR administrative functions, including onboarding, offboarding, compliance tracking, and employee record management.
Ensure HR processes meet both organizational goals and health tech-specific regulatory requirements (e.g., HIPAA, SOC 1, and SOC 2 alignment)
Serve as the first point of contact for employee HR inquiries, ensuring clarity, empathy, and policy adherence.
Collaborate with cross-functional teams to ensure consistent people operations practices.
Assist with audits, reporting, and data analysis.
Support People Operations Business Partners, and Talent teams by streamlining cross-functional processes.
Analyze HR processes regularly, identifying areas for improvement in current processes and maintaining data integrity.
Support a distributed team environment across multiple states, ensuring compliance with local labor laws and internal consistency.
Maintain compliance with federal, state, and local employment laws and regulations and recommended best practices; review policies and procedures to maintain compliance.
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of non-compliance.
Required Qualifications:
Bachelor’s degree required.
2+ years of experience in Human Resources.
Healthcare, PBM, or technology company experience preferred.
High level of integrity and discretion when handling confidential information.
Knowledge of employment law and HR compliance standards, particularly in healthcare or digital health contexts.
Exceptional attention to detail, with the ability to manage multiple priorities and deadlines.
Experience working in HRIS or HCM systems is strongly preferred. Previous experience with UKG is a plus.
Ability to work independently and take on increasing responsibilities over time.
Strict adherence to confidentiality and professionalism.
Strong problem-solving skills and sound judgment.
Strong communication and organizational skills with a customer service mindset.
Strong ability to use MS Office products
Flexibility to adapt to shifting priorities in a fast-paced environment.
Salary Range
$25 - $40 USD
About Capital Rx
Capital Rx is a health technology company providing claim administration and technology solutions for carriers, health plans, TPAs, employer groups, and government entities. As a public benefit corporation, Capital Rx is executing its mission to materially reduce healthcare costs as a full-service PBM and through the deployment of Judi®, the company’s cloud-native enterprise health platform. Judi connects every aspect of the healthcare ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of benefits and rebuilding trust in healthcare.
Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
