Job Description
Get to know the team
Our team at Grabfood division is a dynamic, well-established unit with a track record in the industry. We are responsible for strategizing, implementing, and driving our sales projects to ensure we remain a player in the food delivery space. Our impact is felt far and wide as we not only increase Grab's market share but also create valuable partnerships that help boost local food industries. We are a team of passionate, individuals with diverse backgrounds and indispensably unique perspectives. If you are looking for a stimulating environment, rich with challenges and unbounded growth opportunities, then you should definitely join our team!
Get to know the role
We're in search of a Senior Account Management to handle and develop our relationships with high-tier food merchants in GrabFood vertical. You will have sales expertise, ability to present ideas cohesively and have knowledge on food delivery products. This role is a golden opportunity to shape the future of our food delivery services. This is a fixed-term contract role to based in Makassar. You will be reporting to the manager and the role will be based working from Makassar office.
The Critical Tasks You Will Perform:
- Improve business growth by managing relationships with high-tier food merchants, ensuring customer satisfaction.
- Design implement sales strategies to retain existing merchants and win new ones in a competitive market landscape.
- Develop tailored communications to provide updates, address any concerns of the merchants, and promote our products and services.
- Collaborate with other teams to deliver high-quality service to merchants.
- Provide insightful advice to merchants based on a thoughtful understanding of the food delivery industry trends, our products, and competitive landscape.
- Monitor and report on sales performance analytics.
