Job Description
About Us
Zelis is modernizing the healthcare financial experience in the United States (U.S.) by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers in the U.S. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.
Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.
Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.
Position Overview
Sr Training Specialist
This role involves the design, development, and implementation of training interventions, training courses, and other learning resources within an organization. The primary goal of an L&D Sr Training Specialist is to create content enhance employees' skills, knowledge, and performance through structured learning experiences.
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Creating blended learning solutions, including instructor-led training, eLearning modules, and self-paced learning.
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Assessing the learning and development needs of employees or teams by collaborating with stakeholders (e.g., managers, subject matter experts, HR).
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Creating, researching curating, and adapting learning content (videos, slide decks, guides, quizzes, etc.) to align with the organization's goals and employees' needs.
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Utilizing instructional design methodologies such as ADDIE (Analyze, Design, Develop, Implement, Evaluate) or SAM (Successive Approximation Model).
4.Technology Integration:
6.Evaluation and Feedback:
• Instructional Design: Strong understanding of instructional design principles and methodologies.
• Project Management: Ability to manage multiple projects simultaneously and meet deadlines.
• Content Creation Tools: Familiarity with tools like Articulate Storyline, Adobe Captivate, or other authoring software.
• Communication: Excellent written and verbal communication skills for clear content creation and collaboration.
• Analytics and Evaluation: Ability to assess the effectiveness of learning programs and analyze learner performance.
• Technology Proficiency: Familiarity with learning management systems (LMS) and eLearning development tools.
• Good at excel skills and tools like power I will be added advantage.
This role is vital in ensuring that employees receive relevant and impactful training to drive organizational performance and growth.
EDUCATION AND professional experience:
A Senior Learning and Development Designer will have:
• A degree in Instructional Design, Human Resources, Education, or a related field.
• Extensive experience in Learning and Development or Instructional Design (usually 5+ years).
