Job Description
Veriff is hiring a Solutions Engineer (EMEA) to support our global enterprise clients within the EMEA region. As a Solutions Engineer with Veriff, you will partner cross-functionally to provide technical insight and expertise related to prospects and/or customers. This position is a highly visible technical product expert in the pre-sales and post-sales process, acting as the voice of the customer to drive internal advancement of customer requirements, leading to customer success within the EMEA region.
You'll help us protect honest people online by:
- Decreasing the time to revenue when aligning a customer to their implementation and onboarding
- Partnering with Account Executives and Customer Success Managers to drive complex, multi-stakeholder deal cycles across industries
- Building and maintaining trust with customers by leveraging client context to understand customer goals and create a value-based relationship
- Working closely with the sales team on account strategy and identifying additional opportunities in existing accounts
- Developing and delivering exceptional company/product presentations and demonstrations
- Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective with the goal of developing a more robust and innovative core product
- Managing customer integrations, developing plans that are tailored to each client's needs in order to ensure timely and cost-efficient delivery
You are the right future Veriffian for the job if you have:
- 4+ years of sales engineering, solutions consulting, or solutions engineering experience within the SaaS industry
- Software development background and experience collaborating with, product, engineering, and GTM OR Sales Teams
- Excellent written and verbal communication skills and a knack for delivering compelling presentations and product demonstrations
- Highly developed interpersonal and client-facing skills
- Experience supporting global clients within the EMEA region.
You’re an especially awesome match if you have/are:
- Previous experience working within the IDV/IDVaaS industry
- Experience working for a global scaleup
