Job Description
The Basics:
The Quoting Operations (QO) team operates across various business units (BUs) within the Revenue Operations space, leveraging advanced knowledge and expertise in each domain to best support sales. Comprising highly skilled professionals, the Quoting Operations Analyst disseminates knowledge, supports the Sales Team, and promotes best practices. The primary objective of Quoting Operations is to guide the Sales Team through the sales cycle, with a focus on quoting in CPQ and maintaining overall Salesforce deal and data hygiene.
We are seeking an Analyst to support sales and deal-related transactions by deploying global strategies and approaches. This position will be crucial in elevating Quoting Operations to the next level of customer service in the APJ, ASEAN, and ANZ regions. Excellence will be achieved by fostering a culture of quoting proficiency and enhancing sales enablement. Consistency and data governance are key features of an effective Quoting Operations Analyst.
This is a Hybrid role which will require attendance in the Tokyo, Japan office several days a week.
What you’ll do:
- Collaborate with Sales teams to implement and support self-service sales enablement for quote generation within established guidelines.
- Leverage reports and dashboards to monitor and proactively fix Salesforce data to ensure deal and data hygiene
- Offer field-level assistance for troubleshooting quoting errors and other issues
- Continuously identify process improvement and sales training opportunities in partnership with business partners and Sales leadership.
- Collaborate closely with Sales Ops and Deal Desk to oversee renewal opportunity and quote generation processes.
- Develop and deliver sales enablement tools such for new Sales hires ensuring they are comfortable quoting in CPQ
- Ensure that the Quoting Operations documentation and playbooks are regularly updated, and that the team operates under standardized run books.
We’re looking for someone with:
- Bachelor's degree in business administration, Finance, or a related field.
- Proficiency in both Japanese and English
- Strong experience in Salesforce and Quoting in Salesforce CPQ
- 2+ years of proven experience in sales support, deal management, or related roles.
- Confidence and comfortability working directly with sales
- Strong understanding of sales processes, methodologies, and best practices.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Analytical mindset with the ability to interpret data, identify trends and make data-driven decisions.
- Experience in driving change and fostering a culture of continuous improvement.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
- Proficiency in Microsoft Office suite
About Tanium
Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X.
On a mission. Together.
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.
We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.
Taking care of our team members
Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.
