Job Description
Position Summary:
Business Analysts are responsible for collaborating with the PM, engineers, UX designers, and stakeholders to enable the on-time delivery and execution of the product roadmap. The Product Management team enables Capital Rx’s operational and clinical teams to be more efficient by building cutting-edge products that automate operational tasks, empower clinical programs that drive down costs for employers, and deliver delightful experiences for members. As Capital Rx continues to grow and scale, we are looking for a Business Analyst to join our amazing Product team.
In this role, you will be paired with an Associate Product Manager and report to a member of the Product team to help deliver on products supporting the overall member experience. You will work within the web and mobile app space, focusing on externally facing products.
Position Responsibilities:
Work on Capital Rx’s member-facing digital tools – our Web and Mobile Apps, Microsites, Discount Card products, and internal tools used to support the overall member experience.
Intake product requests from operations stakeholders and clients.
Triage, research and identifying technical solutions for errors occurring within the Capital Rx tech stack.
Work with operations and implementation teams to manage issue prioritization and resolution.
Collaborate with the APM to build business requirements and specifications for road mapped items as directed by the APM.
Responsible for ticket review and identification of misintent post QA.
Identify and make data driven recommendations to APM for high value product enhancements.
Assist Associate Product Manager & Team with user experience testing, research, documentation, and stakeholder communication.
Partner with APM to manage backlog and participate in team refinement & planning.
Provide support to the APM and team in terms of planning, roadmap development, and long-term strategy.
Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
Minimum Qualifications:
Bachelor’s degree strongly preferred.
1+ years of experience in an Analyst role, Software Engineering role or related work experience.
Demonstratable knowledge of SQL, Excel, and other data visualization tools
Familiarity with the agile framework/Certified Scrum Product Owner preferred.
Experience with Github or similar source code repositories.
Demonstratable knowledge of the Python programming language preferred.
Excellent communication and collaboration skills with ability to translate between technical and not technical audiences both verbally and in writing.
Strong attention to detail and project management skills
Working knowledge of common methods of data exchange
Comfort or experience in a fast-paced, growing environment
Intellectual and professional curiosity
Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Salary Range
$75,000 - $85,000 USD
About Capital Rx
Capital Rx is a health technology company providing claim administration and technology solutions for carriers, health plans, TPAs, employer groups, and government entities. As a public benefit corporation, Capital Rx is executing its mission to materially reduce healthcare costs as a full-service PBM and through the deployment of Judi®, the company’s cloud-native enterprise health platform. Judi connects every aspect of the healthcare ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of benefits and rebuilding trust in healthcare.
Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
