Job Description
Position Summary:
The Implementation Coordinator is responsible for overall implementation support in the form of Q/A for member mailings, benefit documents and critical file loads as well as benefit testing output review and post go-live claims monitoring. This role is primarily internal support but does have limited client-facing needs.
Position Responsibilities:
Responsible for initial client setup for handoff to project managers
Manage and update team tracking documents
Q/A member mailings, benefit documents and critical file loads
Coordinate ongoing review/updates of team SOP and job aides
Support implementation team with critical meeting notes
Assist in review of benefit testing outputs and post go-live claims monitoring
Serve in a limited client facing capacity, as required
Collaborate cross functionally to support general implementation needs, as required
Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance
Required Qualifications:
High school diploma or the equivalent; Associates or Bachelors degree preferred
Excellent communication, writing, and organizational skills
Ability to work independently with minimal supervision, stay productive in a remote environment
Self-motivated and detail-oriented problem solver
Ability to handle multiple competing priorities in a dynamic environment and collaborate in a team
Have a designated workspace (an office, spare bedroom, etc) that is visibly secure from others during work hours (closed door) and is protected from noise that could disrupt conversations
Have the following internet connectivity: DSL, cable modem or fiber with a wired connection to device (wi-fi not allowed). Internet speed of one gigabyte (940bps) is required
Base Salary: $60,000 - $70,000
This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
About Capital Rx
Capital Rx is a health technology company providing claim administration and technology solutions for carriers, health plans, TPAs, employer groups, and government entities. As a public benefit corporation, Capital Rx is executing its mission to materially reduce healthcare costs as a full-service PBM and through the deployment of Judi®, the company’s cloud-native enterprise health platform. Judi connects every aspect of the healthcare ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of benefits and rebuilding trust in healthcare.
Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
