Get to Know the Team

The Fulfillment Tech team is a core pillar of Grab, powering our ability to serve customers and partners across Southeast Asia's diverse businesses and marketplaces. We specialize in building high-throughput, real-time distributed systems, enhanced by machine learning, to handle hundreds of millions of daily requests. Our mission is to create best-in-class products and experiences for our driver partners, driving higher adoption, engagement, and satisfaction. We focus on enhancing driver efficiency and earning potential, ensuring they can fulfill customer orders-rain or shine-while enabling efficient, sustainable marketplaces through smart, partner-friendly pricing models. This is a fully onsite role based in Jakarta, Indonesia, reporting directly to our Head of Engineering. We welcome overseas candidates who are open to relocating to Jakarta to join our mission at the heart of Southeast Asia.

The Critical Tasks You Will Perform

• Design and write backend or frontend code to improve the availability, scalability, latency, and efficiency of Grab's range of services or mobile applications. Participate in both code and design review.
• Contribute to the development of technical strategies and roadmaps for the Fulfilment domain, aligning with broader team goals.
• Oversee end-to-end development of your team's products, including ownership of the team's infrastructure using Terraform, building and scaling backend services, designing efficient backend service interactions, and performing root cause analysis investigations.
• Engage in Driver app stability investigation, application performance analysis, tuning, and optimisation. Be part of on-call rotation for your team's products and services, and participate in post-mortems for any incidents.
• Work in a regional organisation with offices across different countries and cultures, facilitating collaboration across these diverse teams. Collaborate with product managers, data analysts, and product designers to implement products and features, and test their impact on business metrics.
• Lead junior engineers, fostering a culture and continuous improvement within the team.
• Recommend new technologies, frameworks, and tools that can enhance the team's productivity and the quality of Grab's services. Drive innovation by researching and prototyping new technologies and approaches to solve complex fulfilment challenges.
• Contribute to the broader tech community through knowledge sharing, writing technical blog posts, and participating in relevant conferences or meetups.