Job Description
Marvin is on a mission to end healthcare worker burnout- once and for all. We’ve partnered with multiple leading hospitals across the country, including Cedars-Sinai and UCLA in Los Angeles, Jefferson Health in Philadelphia, and the Harvard Department of Psychiatry, just to mention a few. Together, we’re delivering a first-of-its-kind mental health platform designed specifically for physicians, nurses, and frontline staff.
We're looking for a driven and compassionate Clinical Services Coordinator to join our growing team. In this pivotal role, you'll help shape Marvin’s clinical protocols and support systems from the ground up - bringing both structure and innovation to how we care for the people who care for everyone else.
This is a full-time, salaried position with a competitive benefits package and generous vacation time,
This position is based in the Greater Los Angeles or NYC areas.
Key Responsibilities:
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Foster a supportive and engaged clinical culture through initiatives such as a buddy system for new hires and ongoing team-building efforts.
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Serve as a backup Psych Assistant for Marvin’s medication management program. Coordinate medical record requests in compliance with relevant regulations and protocols.
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Support quality assurance efforts by assisting with routine chart audits. Monitor and follow up on missing progress notes to ensure compliance and continuity of care..
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Manage the offboarding process for contracted therapists who resign, ensuring a smooth transition. Assist with caseload clean-up, including chart closures and outreach to therapists regarding inactive clients.
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Co-develop and deliver workshops in partnership with team members to support clinical growth and best practices.
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Conduct clinical interviews as part of the hiring or case evaluation process.
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Take on additional responsibilities as delegated by the clinical leadership team.
Preferred qualifications:
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Masters level licensure in good standing with the board
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5+ years experience in a mental health/healthcare setting
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Demonstrated strong verbal and written communication skills
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Demonstrated ability to work efficiently in the Google product suite (Gmail, Google Sheets, Google Docs, etc)
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Proven problem solving and analytical skills
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Ability to handle ambiguity and to multitask
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Ability to improvise, work efficiently, and respond quickly to changes and a dynamic workflow
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Experience working with electronic medical records and strong technology skills
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Willingness to support multiple departments as it relates to clinical issues
Compensation
- Salary $60K – $70K • Offers Equity
