Job Description
About Satispay
Satispay was born to revolutionise everyday payments – making them simple, fair, and accessible to everyone. Now, the focus has moved even further, aiming to shape the future of money.
We're a movement empowering millions of people, driven by a shared purpose to tackle big challenges. And we're just getting started. We move quickly, think boldly, and trust each other to challenge the norm, learning and growing as we go.
If you're looking for more than just your next job – if you want to build something impactful with a talented team – you're in the right place.
What you’ll be doing
As a Program & Innovation Specialist, Legal Operations, you will be a key member of our Legal team, driving strategic initiatives focused on operational efficiency, technology adoption, process optimization, and specifically leveraging Artificial Intelligence (AI) to enhance the internal workings of the legal team. Here's what your day-to-day will look like:
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Technology Management & Tools – Manage and optimize the entire legal technology stack, including the CLM system and other tools (e.g., Notion), ensuring continuous updates, improvements, and efficient legal documentation management.
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Process Optimization & AI-Driven Innovation – Analyze existing workflows, identify bottlenecks, and implement innovative solutions, with a strong focus on actively identifying, evaluating, and implementing AI tools to automate tasks and enhance legal operational processes.
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Performance Monitoring – Define, track, and analyze Key Performance Indicators (KPIs) for legal operations (e.g., request lead times) to measure the impact of initiatives and guide future decisions, potentially leveraging AI for enhanced analytics.
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Strategic Project Coordination – Lead and coordinate cross-functional projects with significant legal/regulatory components (e.g., Data Protection, Corporate, Contracting, Investments), ensuring alignment with priorities, adherence to deadlines, and supporting the legal team's OKR monitoring.
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Operational Support & Registries – Maintain key internal registries (e.g., contractual exceptions, third-party trademark usage) and provide operational support in vendor management (onboarding, audits).
Expect challenges, collaboration, and the freedom to bring your ideas to life. Things change quickly here, so be ready to adapt, take initiative, and shape your role as we grow.
Who we’re looking for
We need a problem-solver with a strong analytical mindset who thrives in a collaborative environment. If you’re detail-oriented and ready to take ownership in a dynamic setting, you’ll fit right in! Does this sound like you?
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Relevant background – You have solid experience (ideally 5+ years) in Legal Operations, Project/Program Management, or similar roles, preferably within dynamic tech, fintech, or start-up environments; a degree in Business, Management Engineering, IT, or Law (with a strong tech/ops inclination) is a plus.
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Process-oriented & innovation mindset – You possess an analytical mindset, skilled in identifying inefficiencies and designing practical, innovative solutions, with a demonstrated interest and understanding of AI applications within legal operations.
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Technological proficiency – You are familiar with Legal Tech tools, particularly CLM systems, and collaboration/project management platforms (e.g., Notion, Jira, Asana), and are comfortable implementing and managing new technologies, including evaluating and integrating AI-powered tools.
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Project management – You are experienced in managing complex projects, coordinating diverse stakeholders, and meeting deadlines in fast-paced environments.
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Analytical skills – You can define, collect, and interpret data and KPIs to measure process effectiveness and support decisions, potentially leveraging AI for enhanced analytics.
Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special. If you're passionate and can make a difference, we truly encourage you to apply.
Our benefits & perks
We believe high commitment, effort, and impact deserve to be highly rewarded and supported. That’s why we created Satispay CareAbout, our way of making sure you’re supported in your well-being, growth, and finances:
👨👩👧 CareAbout health & well-being
📚 CareAbout growth & development
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Professional development programmes
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Internal mobility program
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Language classes with Preply
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Internal workshops & training
💰 CareAbout financial support
Equal-Opportunity Employer
At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about us
Curious if our way of working clicks with yours? Our values and pillars aren’t just fancy words on a page - they really shape everything we do. Explore them here.
Sounds like your kind of place? Awesome!
We’d love to hear your story.
