Job Description
At Gong, we’re on a mission to help companies unlock reality and reach their full potential. As a Senior Site Reliability Engineer, you’ll play a key role in shaping our new Production Reliability domain. You’ll drive reliability initiatives, lead cross-team projects, and make sure our SaaS platform stays robust, scalable, and efficient. This is a high-impact, hands-on role that demands technical expertise and a proactive approach.
As a Senior SRE, you will:
- Design, build, and maintain scalable, fault-tolerant systems.
- Define and enforce SLOs, SLIs, and SLAs — and drive improvements based on real data.
- Build automation and tooling to enhance observability, testing, and deployments.
- Lead complex incident responses, including on-call rotations and postmortems.
- Collaborate closely with engineering, product, and support teams to embed reliability into everything we do.
- Mentor engineers and promote operational excellence across the organization.
You should apply if you:
- Have 7+ years of experience in SRE, DevOps, or Production Engineering roles, ideally in SaaS environments.
- Bring deep expertise in resilience engineering, monitoring, and building fault-tolerant systems.
- Are hands-on with monitoring tools like Datadog, Dynatrace, Opensearch, Coralogix, or Sentry.
- Are experienced with CI/CD tools like Jenkins or ArgoCD.
- Are proficient with infrastructure-as-code tools like Terraform or Crossplane.
- Have strong knowledge of Linux systems and networking fundamentals.
- Have solid experience with cloud platforms (AWS preferred).
- Are an advanced coder in Java (Python or Go is a plus).
- Know Kubernetes and the broader CNCF ecosystem inside out.
- Excel at debugging and root cause analysis.
- Are fluent in Hebrew and English.
- Bring a high sense of ownership and accountability to everything you do.
*We operate in a flexible hybrid work model.
What makes working at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.”
If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you!
About us
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.
Here at Gong, we encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.
If these considerations are important to you when choosing a work place, we'd love to see you with us.
To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.
