Job Description
Health, Inc. is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance and we are focused on continued innovation in this space. They offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
They a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
We are currently hiring an Analyst, Clinical Quality who will report into our Director, Clinical Quality to join our Clinical Quality team. This role will collaborate and contribute to the overall clinical quality program including chart audits, monitoring quality metrics, and continuous performance improvement for all clinical services and for the medical provider team. We are looking for a creative, dedicated and driven individual who ensures quality principles are applied in all duties, is passionate about healthcare quality, and loves solving problems through innovative solutions.
You Will:
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Monitor clinical quality through evaluation of completed clinical visits against approved clinical guidelines
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Participate in ongoing quality improvement processes (i.e., reconsideration flow)
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Demonstrate expertise in correlating data trends to implementation of clinical practice behaviors
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Collaborate with key internal clinical and business operations team members for strategic direction and operational logistics of new clinical initiatives
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Maintain consistent communication with key internal stakeholders
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Maintain highly organized and accurate documentation on all quality metrics and performance improvement initiatives
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Perform research and documentation for service expansions
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Other duties as needed
You Have:
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Nurse Practitioner with 5+ years of experience in healthcare field
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Working knowledge of clinical best practices and performance improvement
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Creative and practical operationalization of clinical services/care
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Familiarity with relevant tools and programs (i.e. Epocrates, Excel)
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Self-starter aptitude and ability to work independently: you’ll be working in a fast-paced environment and managing competing priorities
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Willingness to grow, learn, and work as a member of a cross-functional team
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Past experience in Clinical Quality & Clinical Education is helpful but not required
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Bilingual (Spanish) a plus
Our Benefits (there are more but here are some highlights):
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Competitive salary & equity compensation for full-time roles
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Unlimited PTO, company holidays, and quarterly mental health days
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Comprehensive health benefits including medical, dental & vision, and parental leave
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Employee Stock Purchase Program (ESPP)
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401k benefits with employer matching contribution
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Offsite team retreats
Compensation
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
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