Customer Relationship Officer

Bluestone

Bangalore, IN
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 06/03/2021
  • Website: bluestone.com
  • Company Address: IndiQube, 3rd Floor, Plot No. 19/4 & 27, Kadubisanahalli, Outer Ring Road, Bangalore 560103 Karnataka, India

About Bluestone

BlueStone is India's leading destination for high quality fine jewellery with strikingly exquisite designs.

Job Description

CRO has to be well presented, reaches on time at the customer place, carry all replica product requested by the customer and ensure that the sale is closed smoothly.

RESPONSIBILITIES:
Make sure that the customer is aware of the delivery date.
Needs to build good rapport customer to generate additional business with the help of reference and repeat business.
Ensure that there should not be any escalations, in case of escalation same has to be closed with the help of Team leader or City lead.
Fixing the appointment basis customers availability and exhibit the jewellery requested and close the sale.
Follow up on the postpone leads by calling the customer, on the date and time requested.
Extend support to the fellow team members in case of any
Has to be a team player by sharing best practice with in the team.
DESIRED SKILLS AND EXPERIENCE:
2-3 years of experience in to Jewellery Sales.
Candidate should be well versed with Jewellery Industrial
The candidate should have good English fluency and should also speak local language
Graduation

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