Freelancer Operations Coordinator


Pittsburgh, PA, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 06/10/2021
  • Website:
  • Company Address: 5900 Penn Ave, Pittsburgh, PA, 15206

About Duolingo

Duolingo is the world’s most popular way to learn a language. Our mission is to make education free and accessible to all.

Job Description

Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that's where you come in!

Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we have also entered into literacy with Duolingo ABC and English proficiency testing with the Duolingo English Test.

We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. While we take our mission to heart, we don’t take ourselves too seriously; we are creative, and we have fun at work every day. If this sounds like you, then come help us build the next-generation learning company!

Join Duolingo’s content creation team to help scale content production for beginners through advanced learners. Our team works with hundreds of talented freelancers from around the world who contribute significantly to content creation at Duolingo.

The Operations Coordinator will play a key role in supporting our Freelancer Operations function in the Learning Scaling Area. This role will be responsible for coordinating a program for freelancer talent acquisition, onboarding and success to help Duolingo improve how it scales content creation.

You Will...

  • Collaborate with Hiring Managers and the Freelancer Operations team to provide an outstanding freelancer candidate experience
  • Serve as point of contact for applicants and own interview logistics
  • Handle application statuses in the applicant tracking system with timeliness and high precision
  • Participate in identifying, engaging, and interviewing top freelancer talent
  • Take part in extending offers and closing freelance candidates
  • Be responsible for the logistics for onboarding new contractors
  • Focus on ever-improving freelancer happiness and productivity
  • Partner with Freelancer Operations and Hiring Managers to identify and implement process inefficiencies

You Have...

  • A foundational understanding of recruiting principles
  • An intuitive ability to build strong and positive relationships with partners in order to anticipate their needs
  • A desire to work in a fast-growing and vibrant environment
  • Sound sense of logistics and operations, balanced with flexibility
  • A strong sense of accountability and responsibility
  • Stellar attention to detail, time management, and organization skills
  • An ability to navigate ambiguity and tackle problems without sacrificing quality of work
  • A can-do, team mentality -- no task is too small, and you’re willing to jump in when needed
  • Proficiency in G-Suite, applicant tracking systems, video conferencing technologies, calendar management


  • Ability to work full-time from or relocate to Pittsburgh, PA
  • A bachelor’s degree or higher
  • At least 1-2 years of experience working in a professional setting

Exceptional Candidates Will Have...

  • Prior experience in a fast growth environment
  • Experience streamlining processes and bringing organization to teams
  • An impressive Duolingo streak

Related Jobs

Senior Software Engineer, iOS, Duolingo China

Duolingo - Beijing, CN

Product Designer

Duolingo - Pittsburgh, PA, US

Senior Software Engineer, iOS

Duolingo - New York City, NY, US

Brand Production Designer

Duolingo - Pittsburgh, PA, US

Head Writer, Studios

Duolingo - New York City, NY, US
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.