QA Analyst

ServiceTitan

Yerevan, AM
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Post Date: 06/09/2021
  • Website: servicetitan.com
  • Company Address: 801 N. Brand Blvd. Suite 908, Glendale, CA, 91203

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, a mobile solution for field techs, and accounting integrations with Sage Intacct and QuickBooks.

Job Description

Ready to be a Titan?

You will be part of the Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems.

What you'll do:

  • Build metric dashboards, and bring in tools to bring consistency to various QA and projects.
  • Interact with the project team to ensure deliverables, as well as adhere to the quality standards that our customers expect by using QA best practices.
  • Interact and effectively communicates with project teams on a technical and non technical terms to determine test scope and acceptance criteria.
  • Create test plans and test cases for upcoming releases.
  • Partner with software development, product, and the QA team to identify the components of the system to be automated based on both business priority and benefit of automated testing.
  • Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated.
  • Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable.
  • Defect tracking and issue status reporting.
  • Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment.
  • Must be self-motivated and know when to seek guidance; detail-orientation is a must.
     

What you'll bring:

Required Skills:

  • 3+ years of relevant experience testing web and mobile applications in the software development industry.
  • 1+ years of working knowledge with at least one of the following RDBMS: MSSQL, mysql
  • Basic web development skills (HTML, CSS, JavaScript, and UI design)
  • Basic understanding of QA methodology and best practices.
     

Preferred skills:

  • Ability to rapidly learn third party development/QA tools.
  • Experience in programming languages such as C#, or Javascript.
     

Education:
BS in Computer Science or related engineering field preferred. Strong relevant work experience in QA will be considered as well.

About ServiceTitan

 

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

 

Perks & Benefits

 

1. Work/Life Balance: flexible work schedule, flexible PTO
2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

 

Equal Opportunity Employer

 

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

 

Life at ServiceTitan 

 

 

www.themuse.com/profiles/servicetitan | www.builtinla.com/company/servicetitan

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.