Head of Trade Compliance


Hoboken, NJ, US / New York City, NY, US
  • Job Type: Full-Time
  • Function: Legal
  • Post Date: 06/09/2021
  • Website: flow.io
  • Company Address: 22 Hudson Place, 3rd Floor, Hoboken, NJ, 07030

About Flow

Flow provides a turn-key platform for e-commerce companies to go global, capturing international demand for their products. The platform enables merchants to simply configure their cross-border supply-chain requirements and immediately fulfill their overseas demand.

Job Description

Flow is a SaaS e-commerce platform that enables brands and retailers to become international and sell cross-border. Flow’s platform enables merchants to sell & ship globally from their own sites. At Flow we help solve cross-border pain points throughout the entire e-commerce supply chain. We make it easier for merchants to deliver a truly localised experience from the ads they display to the prices and payments methods a user can choose from. These challenges create enormous friction to selling globally for merchants. The result is a next generation platform for cross-border commerce, focused on the customer experience and on maximizing conversion rates.
Flow has raised $55m+ in funding (most recently Series B) from NEA, Amex Venture, Bain Capital Ventures, Forerunner and Fung Capital and more.
The Head of Trade Compliance will be responsible for the design, operation and governance of Flow’s global trade compliance programs, as well as oversight of the Tax function. The Head of Trade Compliance has in-depth knowledge of the world of customs, trade and will provide expertise, guidance and recommendations on processes, product, and contract requirements and uses problem-solving skills to break down complex problems into actionable solutions. This position acts as a subject matter expert and collaborates with all areas of Finance, Legal, Product and Sales.
The Head of Trade Compliance will be a thought-leader in the evolving e-commerce space and lead external communication with clients and prospective clients regarding trade compliance and regulatory matters. The role will report to the CFO and be based out of our Hoboken, NJ office with flexible remote work opportunities. 


    • Build, lead and manage the team and function of Trade Compliance, consisting of both tax and trade professionals, which is growing exponentially and is core to Flow’s success 
    • Provide business-minded guidance to the Executive Team and across the company on global trade management strategy and complex business transactions
    • Build scalable, compliant solutions that support Flow’s goals
    • Support a high-growth company to meet the needs of both Flow and our enterprise clients by creating compliant solutions that ensure risk is effectively managed and commensurate with business objectives
    • Support GEOs and Territories in developing efficient, effective and appropriate work procedures to support compliance with applicable import and export regulations
    • Develops guidelines and improvement measures, including incorporating 3rd party automated solutions, for import export trade compliance processes and procedures
    • Set and execute the global tax strategy to drive efficiencies above and below the line
    • Create a standardized process to evaluate and approve new business requests against defined criteria through guidelines and improvement measures for import export trade compliance processes and procedures
    • Transform trade and tax functions into pro-active business partners delivering value
    • Collaborate with other functional compliance experts, understand the organization’s current and desired future states, design solutions, and develop plans to close identified gaps
    • Lead and advise on people, processes, and technology to support global trade compliance architecture and tax regulations


    • 15+ years in a combination of global trade management and tax for an international company
    • Knowledge of international trade laws and regulations with a focus on customs
    • Experience with b2c cross-border e-commerce
    • Experience as a global trade compliance consultant or advisor (internal or external role)
    • Experience working with Tax and Finance functions
    • Knowledge of global corporate tax strategy
    • Strong change management, team management and people development skills
    • Experience working with trade compliance requirements of and Free Trade Zones
    • A thoughtful analytical individual contributor 
    • Approaches work collaboratively, with curiosity, and as a continuous learner
At Flow, we look for those with a passion for learning and who desire to have meaningful impact. We are a team of problem-solvers and out-of-the-box thinkers. We welcome diverse perspectives and people that enjoy being challenged - come join us! 
A little bit about life at Flow:
We offer competitive health insurance for you and your family, flexible paid time off and retirement saving plans to name a few.
All employees are granted stock options so when we say Act Like an Owner is one of our values, we really mean it. You can come to work every day knowing you will always be surrounded by kind and  talented people who you will learn from and genuinely care about you.
We invest in growing our people—personally and professionally. Every employee has access to LinkedIN Learning and a professional development budget. 
You don't need to come into the office every day because we trust you to deliver exceptional results. We do have certain days designated for everyone to come in since team brainstorming, collaboration and cultural activities are fun to do in person!
Go karting and whiskey tasting to hot sauce competitions and company wide ping pong tournaments - we’ve got all the bases covered. Flow is so much more than sitting in front of your desk all day.
Flow is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.