Product Marketing Manager


  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 06/13/2021
  • Website:
  • Company Address: 11 Rue Saint-Georges, 75009 Paris, France

About Aircall

Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative. Aircall believes that voice is the most powerful way to communicate with customers, prospects, candidates, and colleagues, and it is designed to take the headache out of what should be a delightful moment of human connection.

Job Description

Aircall is on a mission to revolutionize the business phone industry!

We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015, and we care about our growing base of 6000+ customers.

Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.

About the role:

We’re looking for an experienced product marketer to join our global team of collaborative, creative, and talented PMMs. You will report to the NY-based Director of Product Marketing, and you will be a key member of a team that sits at the intersection of Marketing, Product, Sales, and Customer Success.

At Aircall, product marketers are strategic partners with product managers, from discovery through launch and beyond. You will be the product marketing lead for our core products, working closely with PMs to identify business opportunities, understand customer needs, and launch new products and features. We’ll also count on you to bring your expertise to help us take our global launch processes to the next level.

This is an exciting time for Aircall and the Product Marketing team is right in the center of it all.

What you'll do:

        Become an expert in our product, our market, and especially our customers and buyers, using industry reports and analysts, surveys, interviews, customer feedback, product usage data, etc.
        Act as the voice of the customer, understanding their goals and the problems they are trying to solve
        Influence roadmap decisions using buyer, customer and market knowledge
        Own go-to-market strategy, including pricing and packaging, and launch execution for a set of product topics
        Develop product messaging that resonates with buyers and highlights Aircall’s unique value proposition
        Set product launch goals and partner with marketing colleagues (field / channel / content & customer marketing) as subject matter expert for campaigns to meet those goals
        Stay flexible, positive, solution-oriented and creative

What you'll bring:

        Ability to hit the ground running, drawing upon 5+ years relevant experience for a B2B technology product, including product GTM experience - bonus points for experience with communication technology
        Strong experience with pricing and packaging is a major plus
        Flexibility to adapt and take on new challenges in a dynamic environment
        A proven ability to lead a cross-functional team to achieve business goals
        Proactive communication and a drive to take initiative
        A balance of left- and right-brain thinking - you are both creative and analytical (that’s why you love product marketing, right?)
        Storytelling chops -  you have a way with words and you understand how to tailor a message to meet an audience’s needs
        A global mindset - you enjoy working with a diverse group of international colleagues
        Yourself! What unique skills and perspective will you add to the team?

We know that success comes from smart work and deserves to be recognized and rewarded

We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?

Key moment to join Aircall in term of growth and opportunities
Our people matter, work-life balance is important at Aircall
Fast-learning environment, entrepreneurial and strong team spirit
35+ Nationalities: cosmopolite & multi-cultural mindset
Competitive salary package & benefits (health coverage, lunch, commute, sports)

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.