Content Specialist

Aircall

Remote
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 06/13/2021
  • Website: aircall.io
  • Company Address: 11 Rue Saint-Georges, 75009 Paris, France

About Aircall

Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative. Aircall believes that voice is the most powerful way to communicate with customers, prospects, candidates, and colleagues, and it is designed to take the headache out of what should be a delightful moment of human connection.

Job Description

Aircall is on a mission to revolutionize the business phone industry!

We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015, and we care about our growing base of 6000+ customers.

Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.

About The Role

Aircall is looking for a creative, energetic, and experienced content specialist to support our  content efforts in EMEA for Aircall.

This role reports to the Global Senior Manager of Content and will sit as part of the Content Team. As part of the Brand Team, you will be joining an already established content team of five. The Content Specialist - EMEA is a multi-functional copywriter, brand advocate, professional creative, and project coordinator. Daily tasks will include reviewing all types of outward-facing content to make sure Aircall presents an empathetic, knowledgeable, and fresh voice within our market space.

This role requires efficient and effective interpretation of Aircall’s brand values for the sake of written, visual, and audio content.
Ultimately, if you’re passionate about content and brand marketing that not only engages customers and prospects but knocks people off their feet with an incredible story this is the job for you.

What you’ll do

        Create, write, and edit clear and engaging content that aligns with Aircall’s tone and voice including our website, social media, email campaigns, newsletters, events, and other communications channels
        Proofreading content to ensure the proper Aircall tone and voice
        Support our social strategy and execution in EMEA to ensure operational excellence in region
        Work closely with all other marketing functions and Aircall teams to ensure we’re accurately positioning Aircall in our marketing and brand campaigns
        Support ghostwriting efforts for executives in EMEA
        Help in the growth and evolution of our brand voice and tone in EMEA, specifically within our target markets

What you’ll bring

        2+ years of experience in content, journalism or a related communications field
        Are a Native French speaker with 2-4 years of experience at a University in an English speaking country (must be able to write fluently in both French and English)
        Ability to bring a brand to life through compelling copywriting and storytelling
        You’re a team player who enjoys collaborating with other people
        Experience with a variety of content formats (ghost written articles, blogs, emails, social posts, presentations, etc.)
        A portfolio of work that showcases your versatility, creativity, and ability to support brand efforts
        Executional excellence–you have a keen eye for detail, process, and timeline
        Organizational excellence–you have the ability to manage multiple projects and reprioritize as necessary
        Understanding of content-centric KPIs that reflect brand loyalty and growth
        Empathetic and collaborative attitude, and an eagerness to work cross-functionally
        Experience in a B2B tech startup environment (experience in B2B SaaS a plus)
        Experience with WordPress, Google Analytics, Ahrefs or a similar SEO tool (preferred)
        Ability to speak additional languages is certainly a plus (Spanish, German, etc.)

We know that success comes from smart work and deserves to be recognized and rewarded

We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?

Key moment to join Aircall in term of growth and opportunities
Our people matter, work-life balance is important at Aircall
Fast-learning environment, entrepreneurial and strong team spirit
35+ Nationalities: cosmopolite & multi-cultural mindset
Competitive salary package & benefits (health coverage, lunch, commute, sports)

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.