Translation Project Manager - THG Fluently

The Hut Group

London, GB / England, GB
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 06/06/2021
  • Website:
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

Project Manager – Enterprise Translation

Type: Permanent

Location: London/Manchester

Reports to: Operations Manager

Salary: DOE

About THG Fluently

For 17 years, THG Fluently has provided expert translation services to business around the world, and since 2018 has been part of tech and retail giant, The Hut Group. Whilst continuing to partner with businesses across multiple industries in their international ambitions, we now also form a key role within the THG Ingenuity ecosystem. THG Ingenuity empowers their e-commerce partners to scale globally through its end-to-end offering, allowing brands to tap into the technology and expertise that drives THG's $1.5bn annual turnover. Fluently enables THG Ingenuity clients to enter and disrupt international markets through localisation, ensuring no market is out of reach.

We have an excellent opportunity for a Project Manager to join our team. As part of Operations you will support across multiple Translation Teams with the production of language services in accordance with our ISO-accredited quality management system.


Duties & Responsibilities:

    Oversee the full-cycle of project management across a wide range of our services to meet revenue and margin targets
    Carry out proofreading, editing and translation, as well as text analyses and other text processing, including typesetting, tabulation, artwork and page layout
    Use translation management software to leverage internal and translation memory segment repetitions
    Update the company’s administration systems for project, supplier and client data in accordance with our ISO-accredited quality control procedures
    Source the most appropriately skilled linguists or facilities providers
    Manage and maintain translation assets such as translation memories and glossaries
    Work with established and new accounts to build trusted relationships with clients and develop efficient solutions to their language requirements and resolutions where necessary
    Liaise with Accounts, IT, Sales, Linguist Community and Marketing staff to ensure excellent quality of service and high standards of customer care
    Represent THG Fluently at client meetings

Skills & Experience:

    A minimum of 2 years' experience in a Project Management role
    Fluency in English and another language- both written and spoken language skills essential
    Experience of managing projects for clients within multiple industries
    Experience of working with high profile client accounts and managing client needs and expectations
    Bachelor Degree in Translation or Linguistics
    Experience with CAT tools, XTM preferred but not essential
    Strong organisational/multitasking skills and ability to work in a fast paced environment whilst handling pressure when delivering to tight deadlines
    Excellent communication and client service skills
    Excellent eye for detail
    Strong formatting skills


    Competitive base salary + discretionary bonus
    A global, vibrant, diverse and inspiring environment
    Support as well as unique career development opportunities across the wider THG Group
    THG Staff Discounts

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.