Senior Product Manager

Zinier

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 06/04/2021
  • Website: zinier.com
  • Company Address: 1730 El Camino Real Suite 200, San Mateo, CA, 94402

About Zinier

Zinier is a field service automation platform that helps organizations work smarter, faster, and more efficiently.

Job Description

Who we are

Zinier’s low-code field service automation platform empowers field service organizations with the combined power of humans and technology to keep our world up and running. Powered by AI, Zinier transforms how teams coordinate and execute work, so they can solve problems faster, fix things before they break, and maintain an agile infrastructure that evolves with their needs. Enterprises around the world use Zinier to reach their full potential, delivering always-on service, while future-proofing for the unexpected.

We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

To learn more, check out www.zinier.com.

Position

We are currently expanding our rockstar Product Team -- the team responsible for creating the out-of-the-box set of field service products (i.e. Asset Management, Work Order Management, Scheduling & Dispatch) built on top of our industry-leading field service automation platform. As a member of the Product Team, you represent the voice of the customer, own the roadmap and decide how best to deliver outcome-based solutions that solve your customer's needs and pain-points.

It sounds a bit cliche, but our product team is on a mission to create truly beautiful and easy-to-use solutions. The design and usability of Enterprise products tends to be WAY behind consumer products. Our aim is to close that gap.

Job Responsibilities:

  • Lead one or more product squads in the product team composed of product designers, UX researchers, engineers and quality analysts.
  • Own the roadmap and set feature priorities that take into account business needs, customer pain points and development effort.
  • Drive cross-team collaboration and bridge the gap between business, design and engineering.
  • Write detailed product specs/requirements that communicate designed solutions to engineering in a clear and concise manner.
  • Inspire our design team to deliver excellent solutions that drive business/customer value while keeping technical constraints in mind.
  • Work closely with engineering and design to ensure projects are delivered on-time as per specifications.
  • Working closely with UX researchers and product designers, conduct user research (discovery sessions), collect feedback and test prototypes with customers and prospects in an effort to truly understand their needs and pain points.
  • Identify and instrument the success metrics associated with each feature to track how well we are delivering value to our customers.
  • Conduct extensive competitor analysis to understand the product landscape and identify product gaps/opportunities.

Job Requirements:

  • Minimum 5 years of experience in Product Management in the Enterprise Software / SaaS / PaaS industry
  • While you do not need to be a developer, a strong technical background is required to be able to understand platform and database configurations so that you are able to convey requirements to engineering.
  • Experience leading via agile and scrum methodologies.
  • Experience managing your team’s schedule to meet aggressive deadlines.
  • Strong communication skills used to build consensus, alignment, and relationships with diplomacy across teams with different goals, functions, and initiatives.
  • Highly independent and self-motivated, with a knack for strategic, technical and creative problem-solving.
  • Experience with B2B / Enterprise Platforms.
  • Experience with Platforms as a Service a plus.
  • Good to have: experience in AI and Machine Learning.
  • Great to have: experience building products in the field service space (Asset Management, Work Order Management, Scheduling & Dispatch, Inventory Management etc.)

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.