Business Analyst / Proposal Writer

Forethought

Lehi, UT, US
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Post Date: 06/03/2021
  • Website: forethought.ai
  • Company Address: , San Francisco, CA

About Forethought

Forethought builds AI-powered tools that harness a company’s collective knowledge to empower customer support teams.

Job Description

Founded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, Forethought’s mission is to "enable everyone to be a genius at their job". We're building AI-driven user experiences that embed information into employee workflows, starting with our AI solution for customer support teams: Agatha.
 
Forethought has raised over $29M in VC funding from top-investors including New Enterprise Associates (NEA), Village Global (the venture firm backed by Mark Zuckerberg, Bill Gates, and Reid Hoffman), and the CEOs of Robinhood, Front, and Carta. In 2018, Forethought launched and won at TechCrunch Disrupt -- the world's most prestigious startup competition -- and was featured in Forbes 30 Under 30.
 
We are tackling a growing $30B+ market, fueled by the global demand for automation, and we’re assembling a world-class team to help us get there (current team includes Harvard, MIT, Forbes 30 under 30, Shark Tank, etc. alums). We're looking for a world-class Business Analyst to join our Go To Market team to study, discover, and report on business insights for our customers, where care is not only mandatory but also measurable. 

What You'll Be Doing (Responsibilities)

    • Design, in collaboration with product marketing, our standardized proposal template where we present pricing. Continue to improve after V2 is launched.
    • Work the 30 largest active deals in pipeline by customizing the proposal deck to a custom proposal.
    • Help the sales team present a compelling closing pitch for new business rooted in data and statistical analysis
    • Work collaboratively with the implementation engineer to build dashboards to automate ongoing metrics reporting for our existing customers
    • Devise targeted metrics to accurately measure the business impact of various features of our software product
    • Explore new avenues of analysis to extract better and more useful insights from our extensive proprietary data
    • Communicate findings in written and verbal form to clients

What You’ll Need (Requirements)

    • BS or MS degree in a related field or equivalent experience
    • Proficient in python scripting
    • Knowledge of SQL
    • Prior experience working with NoSQL databases, preferably MongoDB
    • Prior experience with quantitative analysis, preferably in a business context
    • Strong verbal and written communication ability including active listening, conflict resolution & customer empathy.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.