Operations Manager

Genesis Global

Sao Paulo, BR
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 06/03/2021
  • Website: genesis.global
  • Company Address: , London

About Genesis Global

Genesis is the first and only low-code application platform built for financial markets. With Genesis, firms can build software significantly faster than if they had started from scratch, with less code and at a lower cost, while simultaneously catering for a range of simple and complex financial use cases.

Trusted by Citi, B3, and London Clearing House, Genesis is a resilient, secure and scalable modular platform which addresses regulatory and competitive requirements such as low-latency, making it ideal for regulated industries and large enterprises. Breaking away from the old paradigm of ‘build or buy’, Genesis allows firms to build new applications while improving or isolating functionality of existing legacy systems.

Job Description

Genesis is a global software company with a pioneering vision, technical innovation, and team that is changing IT delivery. Permanently. We’ve just completed our Series B funding round, backed by GV (formerly Google Ventures), Salesforce Ventures, Citi, Illuminate Financial and Tribeca Early Stage Partners and due to growth, we’re recruiting now for a HR & Operations Project Manager, Interested? Read on to find out more.


What are we looking for


On the Business Management Team within Finance Operations (FinOps), you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of businesses at Genesis, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and be willing to experiment with new ideas.


How you’ll play your part

  • Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.
  • Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.
  • Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.
  • Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.
  • Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.
  • Drive resolution of critical issues for vendors as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience.
  • Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.
  • Liaise with Financial Operations (FinOps) support centers to set near, medium, and long-term operational goals for improvements.
  • Develop mechanisms to seamlessly support new program and tool launches worldwide.
  • Identifying and quantifying financial and operational risks and opportunities both internal to Finance Operations and to the business, driving ad-hoc projects as required.


The experience you’ll bring


  • 5+ years of business management, business operations, or consulting
  • Bachelor’s degree in Engineering, Business or related field (or equivalent industry experience)
  • Experience working with engineering development teams.
  • Bringing People Together: foster a collaborative environment, which is known for bringing people together.
  • Ability to consistently stay positive and inspire passion and creativity in others. Display trust, honesty, inclusiveness, and unquestionable ethics & integrity.
  • Self-starter with strong financial and analytical skills.
  • Excellent written, interpersonal communication and presentation skills.
  • Demonstrate the ability to simplify and manage complex business and technology topics.
  • Proven capabilities to drive positive business results through cross-group collaboration and partnerships.
  • Strong attention to detail, passion for strategic thinking and problem solving, and ability to deliver rich, business insights to drive business decisions.
  • Ability to work with a variety of people across the organization, including senior leaders, individual contributors, and support staff.
  • Ability to transform complicated data sets into clear stories that are relevant to the business need.
  • Must be a someone who is proactive in identifying process challenges and proactively driving improvements.
  • Ability to maintain good judgment in fast-paced environments.
  • Ability to excel in an ambiguous environment and effectively triage several competing priorities.
  • Work independently to balance multiple tasks and competing priorities simultaneously.

Other information

About Us


We are technology pioneers with a clear purpose of being the Low-Code Application Platform (LCAP) for financial markets - changing IT delivery across the entire industry. We work faster, harder and smarter than the competition so that we can solve some of the biggest and most complex challenges to deliver innovation and digital transformation.

We value every one of our employees and everyone in the company makes a difference. The diversity of our people makes us who we are and we work hard to make everyone feel included, no matter your background. Come join and be part of the Genesis family of pioneers and lets Code Less and Do More!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.