Sales Ops Analyst


Remote / United Kingdom / Germany
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 06/03/2021
  • Website:
  • Company Address: , San Francisco, CA

About Rasa

Rasa is building the standard infrastructure layer for conversational AI

Job Description


We are looking for an analytical and detail-focused Sales Ops Analyst to play a significant role in our fast-growing sales organization. You will be responsible for optimizing the effectiveness of the company’s sales organization through the development, implementation, and maintenance of a range of sales operations tasks.


You are a diagnostic problem solver that is also able to think on their feet. Our ideal candidate will be a team player first, with an eagerness to learn the business, new tools, build processes and optimize them. You are an experienced self-starter who works well with little supervision.

Who you are:

  • 2+ years of relevant work experience in e.g. sales ops; enterprise software preferred
  • Preference for applicants with technical and analytical backgrounds
  • Ability to effectively prioritize, multitask, and perform well in a fast-paced, dynamic environment
  • Extreme attention to detail and strong problem-solving skills
  • High proficiency in Salesforce, Excel & other sales tools
  • Strong presentation and communication skills
  • Good understanding of SaaS sales processes and CRM data model
  • Good understanding of Order Management and Deal Desk


We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. However, you can definitely expect to:

  • Partner closely with Sales leadership to improve the efficiency of the sales processes and organization
  • Produce analysis and provide actionable insights to optimize sales effectiveness
  • Develop automation for weekly/monthly/quarterly reporting of key business metrics
  • Drive data cleansing efforts in order to improve reporting accuracy and database integrity
  • Gather requirements, feedback and needs from cross-functional team to improve data collection and database structure
  • Formalize and document new metrics and reports to structure the knowledge of the Revenue Ops team across the business
  • Own responsibility for vendor onboarding processes and document management


  • Flexible hours and a dedicated remote budget
  • 1000 Euros personal development fund & 6 paid education days to help you grow within your role
  • 26 days paid holiday per year
  • A new Macbook, and other tech to help you to do your job
  • We have regular remote team events, as well as regular remote social events
  • 2 team offsites every year, our last one was 3 days in beautiful Brandenburg.


Rasa supplies the standard infrastructure for conversational AI, providing the tools required to build better, more resilient contextual assistants. With more than 3 million downloads since launch, Rasa Open Source is loved by developers worldwide, with a friendly, fast-growing community learning from each other and working together to make better text- and voice-based AI assistants.

Rasa offers three key products in its suite of conversational AI offering. Rasa Open Source is the most popular open source software in conversational AI. Rasa X, released in 2019, is a free toolset that helps developers quickly improve and share an AI assistant built with Rasa Open Source. Rasa Enterprise is the company's commercial offering, providing an enterprise-grade platform for developing contextual assistants at scale. Rasa runs in production everywhere from startups to Fortune 500s, and provides the data privacy and security needed to enterprises of every size.

Rasa is privately held, with funding from Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and has offices in Berlin, Germany and Edinburgh, United Kingdom.

Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.