Field Technician

SmartRent

Jacksonville, FL, US / Remote
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 06/02/2021
  • Website: smartrent.com
  • Company Address: 18835 N Thompson Peak Parkway, Scottsdale, AZ, 85255

About SmartRent

SmartRent is bringing smart home automation to property managers and renters. Whether you develop, own or manage multifamily communities, our platform enables you to control all of the smart devices in your properties.

Job Description

Field Technician

 

SmartRent, one of the nation’s most exciting and rapidly growing technology companies is hiring! We are looking for intuitive, driven individuals with experience in construction and/or tech. We are looking for individuals who are comfortable installing devices including, but not limited to, locks, thermostats, and our z-wave hub. Prior experience in construction is very beneficial for the initial learning curve of installing all of our smart home devices. Experience installing tech or smart home devices is also helpful, but not required. You will play a crucial role of representing SmartRent in the field and ensuring that our client base has a positive experience with the installation process and training of their smart home devices. You will be expected to stay on schedule each day to ensure that you are ready for installations during the time frame that the customer has chosen.

This position offers the potential for a full time position at an exciting and quickly growing company

 

About Us

 

SmartRent is an incredibly fast growing technology company launched from Scottsdale, Arizona. We are fortunate enough to find ourselves on a trajectory of exponential growth which shows no signs of slowing. Through this exciting ride SmartRent has grown into an incredibly inviting and close family of individuals who strive to support one another while we continue to exceed the loftiest of goals. As a group we come from many different backgrounds, but know that this is what makes us great. If you are interested in joining in we look forward to hearing from you!

 

The Day-to-Day

  • You will be given a schedule each day with a list of homes and time frames that they are available to be present for our Smart Home upgrade
  • You will meet with customers, explain the installation process, and answer any questions they may have
  • You will be working in multiple software systems to provide necessary installation reports
  • You will be given in-person training by a SmartRent installation expert with a direct line of communication to your manager

 

Requirements

  Requirements

  • Clean driving record
  • Active driver’s license
  • Own basic hand tools (drill, screwdriver, wire strippers, etc)

About You

  • Excellent written and verbal communication skills
  • A self starter and natural leader
  • Hands on experience with training new customers on software
  • Hands on experience in a technical support capacity
  • Willingness to work nights and weekends
  • The ability to write about technical subjects clearly and in an engaging style
  • An excellent work ethic and attention to detail

You May Also Have

  • General understanding of HVAC systems
  • Technical understanding of how smart home devices work and how to install them

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.