Operations Manager


Huntsville, AL, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 06/15/2021
  • Website: daytwo.com
  • Company Address: Hasadot 16, Adanim, Tel Aviv, 4592500

About DayTwo

DayTwo develops software that provides personalized nutrition to enable people to live healthier lives and maintain normal blood sugar levels. The Company leverages its Gut Microbiome Platform™ to conduct advanced genetic sequencing of gut microbiome and big data analytics to predict an individual’s glycemic response based on gut microbiome and other clinical parameters.

Job Description

DayTwo is hiring an Operations Manager to work with our VP of Operations to oversee operations and ensure we continue to deliver world-class outcomes as we scale. You will have the opportunity to make strategic recommendations and work cross-functionally to implement process improvements. As a key member of the operations team you will have influence in defining the future of the operations team of DayTwo. The successful Operations Manager will effectively help create scalable solutions to serve our growing member base and improve our systems.

Your Impact

    • Manage DayTwo’s physical inventory & supply management process and identify improvements to ensure scalability
    • Responsible for ordering supplies for members and managing our key vendor relations
    • Use a data-driven approach to identify challenges, recommend solutions and implement new processes for our members
    • Ensure processes and vendors are ready to scale
    • Analyze member feedback to understand how to better serve them and improve their experience
    • Develop a process to synthesize feedback and work with product, user experience, and clinical teams to relay actionable insights
    • Utilize data to drive insights from the data we have & create processes to consistently review our data
    • Deeply understand and manage our members experience to identify areas for improvement
    • Drive insights from various data & make strategic recommendations on capacity planning, process improvements & areas of focus for the Operations team
    • Work cross-functionally to implement key strategic initiativesBuild scalable & actionable data reporting processes for the Operations team
    • Own and drive various operations team special projects

What you bring to the team

    • Strategic or operational experience in a fast-growing, rapidly changing environment
    • Demonstrated ability to think critically and be extremely data-driven in solving business problems & managing teams
    • Exceptional team player - willing to jump on any project & work with anyone to drive to a solution
    • Experience using technology and data analysis tools like Excel, Google Sheets to solve operational problems and build scale
    • Very strong and effective communication skills, with the ability to listen to understand an issue and problem solve cross-functionally
    • Attention to details especially around building scalable processes
    • Passion for working cross functionally and building scalable processes to make people’s jobs easier
    • Bachelor’s degree and experience in healthcare

What we offer

    • Evidence-based, Science-first, mission-driven culture focusing on improving the lives of people impacted by type 2 and prediabetes
    • Competitive compensation
    • Stock Options
    • Health, dental, and vision
    • Paid Time Off
    • Walkable to BART
About Us
DayTwo is the leader in telehealth-based precision nutrition that enables a path to remission for metabolic disease.  Our customers include some of the largest employers and payors in the US. 
DayTwo is committed to a diverse and inclusive workplace.  We aim for every person at DayTwo to feel like they matter, belong, and can be their authentic selves so they can do their best work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
DayTwo is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected] 
Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.