Salesforce Administrator


  • Job Type: Full-Time
  • Function: IT
  • Post Date: 05/31/2021
  • Website:
  • Company Address: 2156 W Fulton St, Chicago, IL, 60612

About ShipBob

Founded in 2014 and based in Chicago, ShipBob is a privately held technology company that offers simple, fast, and affordable fulfillment for e-commerce businesses. As an end-to-end fulfillment solution, ShipBob provides warehousing and package delivery in 1-2 business days, with a network of fulfillment centers across the US. ShipBob’s software combines order and inventory management, customer communication, predictive insights, and optimized shipping for online merchants. ShipBob’s software is also fully integrated with leading e-commerce platforms, including eBay, Shopify, Amazon, Magento, and many more.

Job Description

Location: Remote in these states: AZ, CA, CO, FL, GA, ID, IL, IN, MA, MN, MO, NY, PA, RI, SC, TN, TX, & WI

If you’re looking to be at the forefront of disrupting the ecommerce industry, wanting to make your mark and be continuously challenged to grow, your time has come. 

ShipBob is recognized as #1 on Crain's 2020 “Fast 50” list of the fastest-growing companies in Chicago & Built In’s best mid-sized companies to work for in Chicago. With this growth, we are looking for top talent to help us reach the next level. 

Role Description:

We are hiring an experienced Salesforce Administrator to manage the existing instance and support the team to help bring ShipBob to the next level! The ideal candidate will be a self-starter who can work autonomously with prior experience in scaling revenue organizations built on You should have a strong technical background and be able to work cross functionally with business partners from the Revenue, Marketing, Finance, Technology and Product teams. In this role, you will be visible across the organization to help achieve business goals focused on enabling the sales and marketing teams to be more effective. You need to focus on data integrity, security, automation, and have great attention to detail.  

About Us: 

ShipBob is a tech enabled 3PL that partners with over 5,200+ e-commerce businesses to help them be more successful online. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service. 

ShipBob’s growing fulfillment network is powered by our proprietary technology and acts as a back office for logistics, providing merchants with full visibility into orders, inventory levels in real time, and access to advanced analytics, over 27 integrations and data reporting.

As one of the fastest growing tech companies in Chicago with over $130M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry. To help us meet this standard, we are scaling our entire team and looking for people who share our core values and have an entrepreneurial mindset. 

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

  • Be Mission-Driven.  We want team members that are passionate about helping entrepreneurs improve their business and bring that passion every day.
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
  •  Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.

What you’ll do:

  • Manage users, data, security, and third party applications.
  • Maintain and manage the Salesforce environment and sandboxes. 
  • Test and deploy updates to production. 
  • Document processes, improve workflow for sales, marketing, and merchant success. 
  • Evaluate and install new releases as well as provide training and support both to sales cloud and additional applications.
  • Create and customize dashboards and reports for the revenue and other departments. 
  • Be part of a fast-growing company and have the ability to quickly adapt to the changing business needs and requirements.

What you’ll bring to the table:

  • Certified administrator or advanced administrator.
  • Relevant admin experience in an org with at least 250 seats.
  • In depth knowledge of best practices, security, data backup, lightning experience. 
  • Experience working with technical integrations (APIs, managed packages, marketing automation tools). 
  • Successful track record of  taking business requirements to build, buy, integrate solutions for sales teams end to end. 
  • Effective time management skills that let you organize, prioritize, and deliver key milestones on time.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

Perks & Benefits:

  •  Medical, Dental, Vision & Basic Life Insurance
  •  Variety of voluntary benefits, such as, short term disability.
  • Competitive Salary, Performance Bonus & Stock Options
  • Paid Maternity/Parental Leave Program
  •  Flexible Time Off Program
  • Referral Bonus Program
  •  Fun Culture >>> Check us out on Instagram

Classification: Salaried/ Exempt

Reports to: Head of Revenue Operations

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.