Support Engineer

Etleap

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 05/31/2021
  • Website: etleap.com
  • Company Address: 795 Folsom St, San Francisco, CA, 94103

About Etleap

Etleap is an ETL solution for creating perfect data pipelines from day one. Unlike other enterprise solutions, Etleap doesn’t require extensive engineering work to set up, maintain, and scale. It automates most ETL setup and maintenance work, and simplifies the rest into 10-minute tasks that analysts can own.

Job Description

What you are going to do:

  • Be part of the team that is building the next generation of ETL software
  • Help our customers be successful through Slack and email conversations
  • Diagnose complex technical issues through data and code analysis.
  • Improve the usability of our web application by suggesting features and filing bugs to our product team

What we want to see in you:

  • Strong interest in data engineering
  • The ability to empathize with customers when they have technical issues
  • Strong written and verbal communication skills
  • At least 2 years of support engineering experience

Big plus if you have the following:

  • Have experience with AWS
  • Have startup experience

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.