Technical Onboarding Engineer

Time is Ltd.

Prague, CZ
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 05/29/2021
  • Website: timeisltd.com
  • Company Address:

About Time is Ltd.

At Time is Ltd., we create software to help teams increase productivity of their teams. We integrate calendar data in one dashboard and overlay it with other data sources such as CRM, communication information, and other SaaS tools.

Job Description

We are looking for an experienced Technical Onboarding Engineer to join our team!

 

As a Technical Onboarding Engineer you will play the key role for our new customers - you will be responsible to ensure a smooth onboarding when it comes to the technical implementation of worldwide known corporations. 

 

Your future job:

  • Be the technical lead starting from our kick-off call until the client is fully onboarded and operates within our services
  • Work hand in hand with Development and Sales team
  • Find the best setup for our customer integration needs
  • Oversee and support technical implementation tasks for new customers
  • Consult customers regarding our APIs, architecture recommendations and implementation approaches
  • Partner with the Account Manager and Customer Success Manager to provide an excellent technical onboarding process for new customers
  • Play a key role helping our customers as a product expert with a strategic mind and high customer-service orientation
  • Develop partnership and be the expert for customers in case of integration, technical solutions or security questions

Your profile:

  • Excellent communication skills and enjoyment in working with customers directly
  • Ability to understand technical concepts and effectively communicate them to non-technical people
  • Knowledge of MS Azure is plus
  • Knowledge about security and compliance topics in a SaaS environment is a plus
  • Experience with writing technical documentation (nice to have)
  • You like solving problems and working within a team to produce world-class software
  • You are willing to learn
  • Perfect English skills

Perks & how do we relax:

  • Flexible working hours
  • Homeoffice
  • Office in "Prague's Silicon Valley" (Karlín)
  • Regular office breakfasts
  • Massages in the office
  • Teambuildings
  • Team activities
  • Summer office terrace barbeques
  • Office parties
  • Free snacks
  • Really GOOD coffee


Is this interesting for you? Do you have questions regarding this position?

Perfect! Please send us your CV or LinkedIn profile including some basic information about you and your work experience. Feel free to include anything, you feel might be important.

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Technical Onboarding Engineer

Time is Ltd. - Prague, CZ
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.