Product Analyst

Tekion

San Ramon, CA, US
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Post Date: 06/07/2021
  • Website: tekion.com
  • Company Address: 12647 Alcosta Blvd. Suite 230, San Ramon, CA, 94583

About Tekion

At Tekion, we believe that business applications don’t have to be boring. In fact, they should be simple, fun and cool! They should be as delightful to use as your favorite social or consumer application, yet powerful enough to seamlessly and efficiently run global businesses that provide unparalleled consumer experience without compromise.

Job Description

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

Location: US, Across States

At Tekion, we’re building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We’re creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We’re inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

 About the Job

We empower our product teams to solve hard problems – customer problems and business problems – in ways that our customers love. As a Sr. Product Analyst, your key responsibilities would be -

  • Deeply understand and embody the voice of the customer - Be in front of the users, do qualitative research and define and track quantitative product metrics. You will then be communicating to the team a deep understanding of our users, their underlying pain points, the data about how they go about doing their day to day job, and later on how do they engage with our products.
  • Drive new customer discovery – Interact with new customers to develop an understanding of their business to evaluate the product fit and work with the Product and Engineering team to close out the gaps to ensure a smooth product rollout.
  • Help launch new products – Work closely with our “early-adopters” customers to help launch new products and spend time with them to gather early feedback from them to help drive product improvements before making it generally available.
  • Champion the domain - Track industry trends and the competitive landscape as they pertain to your product and help define the product improvement strategy to constantly stay ahead of the curve.

Please note that this position will involve up to 60-70% travel to meet with customers and partners.

 Qualifications

  • Experience: 2-6 years of experience working in or with dealerships.
  • Curious: You are exceptionally curious about new products and how users will respond to them.
  • Data-driven: You are a logical thinker who likes to measure things and make decisions based on that data.
  • Empathetic: You deeply understand how customers think. You can accurately predict how changes will make them feel. You enjoy creating delight.
  • Excellent Communication: You are comfortable and confident sharing your thoughts in verbal or written form. You can engage constructively in debate and discussion with your colleagues and peers.

Preferred qualifications

  • Experience working in the automotive industry, and specifically with different aspects of dealership management systems
  • Strong technical or business analytics background
  • Experience as a Product/Business Analyst in B2B software company

Perks and Benefits 

  • Competitive compensation
  • Generous stock options
  • 100% employer-paid top-of-the-line medical, dental and vision coverage
  • Great benefits including parental leave
  • The opportunity to work with some of the brightest minds from the Silicon Valley’s most dominant and successful companies 
  • Be part of a hyper-growth start-up with the opportunity to grow and prosper  
  • Work on the latest and coolest technologies – everything is home-grown and built ground-up 
  • Dynamic work environment with a strong sense of community and collaboration 
  • Open culture that encourages innovation, rewards performance and discourages hierarchy 
  • Exciting opportunities for career growth and development

Related Jobs

Application Support Engineer

Tekion - Bangalore, IN

DevOps Engineer - AWS

Tekion - Bangalore, IN

Engineering manager - Front End

Tekion - Bangalore, IN

ETL Tester

Tekion - Bangalore, IN

Frontend Software Engineer

Tekion - San Ramon, CA, US
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.