Program Manager - Operations

Eden Health

United States / Remote
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 05/28/2021
  • Website:
  • Company Address: 355 Madison Avenue, New York, NY 10017, US

About Eden Health

Eden Health eliminates the hassle of healthcare for employers and their employees. We’re a new kind of doctor’s office that combines a private primary care practice, 24/7 telemedicine, and personalized insurance navigation into one simple platform. Eden provides an experience that employees love and saves employers money with seamless, data-driven healthcare.

Job Description

About Eden Health
Eden Health provides simple, tech-enabled primary care sold directly to employers. Our users enjoy immediate access to care over the Eden Health app, in our private clinics, and directly in their offices. We have transformed healthcare from an unpleasant necessity to a delightful experience focused on improving the lives of patients. The proof is in the outcomes: when companies work with us they have healthier workforces, increased productivity, and reduced healthcare costs.
What you will be doing
As a Program Manager, you will be reporting to the Director of Programs and act as a key collaborator with members of the clinical, member experience, marketing, and  product teams.  The Program Manager will be part of a team of program managers and analysts that seeks to determine feasibility of proposed projects, develop project plans, identify risks and issues, gaps and dependencies, and ultimately execute projects with cross-functional stakeholders. This is a remote-first role and has the flexibility to be located anywhere in the U.S.

What success looks like

    • Determining project feasibility for highlighted strategic projects. 
    • Developing project plans for high priority, strategic initiatives with multiple workstreams. 
    • Proactively monitoring program performance, issues, identifying risks, issues across all programs and supporting the development of remediation plans.
    • Fostering collaborative and mutually supportive relationships with leadership, stakeholders, and the cross-functional project teams. 
    • Socializing important decisions with identified stakeholders
    • Preparing non program teams to operate on their own with set direction and providing insights, tools, and best practices to assure smaller initiatives are better positioned to provide expected outcomes
    • Driving rapid discovery, solution and implementation against unanticipated initiatives or projects as identified by the leadership team based on specified set of criteria 
    • Coordinating operationalization efforts internally for Eden teams, including clinical, product, engineering, revenue cycle, credentialing, marketing and operations.  Scope of support includes developing implementation/rollout plans, supporting job aid and training development and playbooks

What you will bring

    • Bachelor’s degree
    • Strong interpersonal skills and an ability to build relationships and influence cross-functionally
    • 3-5 years of experience in business operations, product or project management, consulting, corporate strategy, or investment banking
    • Detail-oriented with strong data analysis and data synthesis skills
    • Process-oriented with an automation/efficiency mindset; proven experience creating scalable systems and automating routine processes
    • A knack for presenting complicated information in a way that others can understand easily
    • Comfortable working in an ambiguous environment; organized, diligent, and self-motivated, with the ability to effectively manage multiple high-priority work streams at once
    • High integrity, trustworthy and discrete regarding confidential matters

Why Eden Health?

    • Fast-growing startup backed by leading venture capital firms Greycroft, Flare Capital, 645 Ventures, PJC and others
    • Exciting product in one of the largest and fastest growing markets in the country
    • Mission-driven culture passionate about improving access to healthcare for employees and their families
    • Competitive salary and equity compensation package
    • Great benefits including medical, dental, vision insurance, and commuter benefits
    • Generous PTO, healthy snacks, and regular happy hours
    • Awesome team with a great comraderie - we work hard and have lots of fun!
Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please note: Eden Health interview requests and job offers only originate from email addresses (e.g. [email protected] Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: [email protected]

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.