Medical Director, Virtual Care Delivery

Eden Health

United States / Remote
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 05/28/2021
  • Website:
  • Company Address: 355 Madison Avenue, New York, NY 10017, US

About Eden Health

Eden Health eliminates the hassle of healthcare for employers and their employees. We’re a new kind of doctor’s office that combines a private primary care practice, 24/7 telemedicine, and personalized insurance navigation into one simple platform. Eden provides an experience that employees love and saves employers money with seamless, data-driven healthcare.

Job Description

About Eden Health
Eden Health provides simple, tech-enabled primary care sold directly to employers. Our users enjoy immediate access to care over the Eden Health app, in our private clinics, and directly in their offices. We have transformed healthcare from an unpleasant necessity to a delightful experience focused on improving the lives of patients. The proof is in the outcomes: when companies work with us they have healthier workforces, increased productivity, and reduced healthcare costs.
What you will be doing

What success looks like

    • What success looks like:
    • Lead day-to-day operations and strategy for the virtual care delivery team, including managing a growing team of clinicians to support rapidly expanding clinical needs
    • Maintain a strong understanding of all clinical workflows and SLAs for virtual care delivery
    • Partner with the Virtual Care General Manager and the Operations team to improve processes and workflows with the goal of increased provider satisfaction, efficiency, and performance
    • Work as a collaborating or supervising physician for advanced practice clinicians in accordance with company and state-specific guidelines
    • Supervise and develop clinical team leaders within the virtual care team
    • Ensure consistent and high quality primary and urgent care delivered by the virtual care team
    • Drive a collaborative and patient-centered culture within the company

What you will bring

    • MD or DO, multiple state licenses highly preferred
    • Board certification or board eligible in internal medicine, family medicine, or med-peds
    • Experienced clinical leader with 5+ years post-residency providing direct patient care, 3+ years’ experience managing and developing highly effective and engaged clinical leaders and teams
    • Commitment to creating outstanding, five-star patient experiences of the highest clinical quality
    • Command of effective change management approaches
    • Nice to haves:
    • Experience with software or product development and related methodologies (Lean/Agile, Scrum)
    • Experience in virtual primary care or other innovative care model scaling and thought leadership

Why Eden Health?

    • Fast-growing startup backed by leading venture capital firms Greycroft, Flare Capital, 645 Ventures, PJC and others
    • Exciting product in one of the largest and fastest growing markets in the country
    • Mission-driven culture passionate about improving access to healthcare for employees and their families
    • Competitive salary and equity compensation package
    • Great benefits including medical, dental, vision insurance, and commuter benefits
    • Generous PTO, healthy snacks, and regular happy hours
    • Awesome team with a great comraderie - we work hard and have lots of fun!
Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please note: Eden Health interview requests and job offers only originate from email addresses (e.g. [email protected] Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: [email protected]

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.