Software Engineer I - ServiceNow (Pune)

Nuvolo

Pune, IN
  • Job Type: Full-Time
  • Function: Engineering Software
  • Post Date: 05/27/2021
  • Website: nuvolo.com
  • Company Address: 115 W Century Road Suite 380, Paramus, NJ, 07652

About Nuvolo

Nuvolo is the leader in Enterprise Asset Management software, built on the ServiceNow platform.

Job Description

As a Software Engineer I at Nuvolo, you shall be responsible for building the new generation enterprise platform. Being important member of our Innovation product launch team, you will assist in all technical aspects of product launch activities including demo preparations, training enablement, and product technical support.

As a Software Engineer I, your role will include

  • Serve as L3 support for all of our products. Learn all of the products over time.
  • Develop and maintain troubleshooting steps to empower clients/partners/delivery for self service
  • Interact with the respective product teams for troubleshooting and address bugs as needed
  • Develop and enhance support documentations for better client experience (tutorials, how to configure, what not to do)
  • Engage and assist in product launch activities
  • Assist pre-sales for demo configuration
  • Build data load tools to add data to the product
  • Chair and serve our support community (office hours, community)
  • Working closely with software engineers, quality engineers, Product owners, architecture team to craft great product experiences.
  • To produce high quality deliverable's in a timely manner that adhere to Nuvolo standards

This role could be a fit for you if you bring

  • 3+ year of experience
  • Your ServiceNow scoped apps development experience
  • Very good hands-on with ServiceNow client side and server-side scripting
  • Working knowledge of UI pages, UI macros
  • Your experience APIs development on ServiceNow
  • Good knowledge of Javascript and design patterns
  • Ability to generate clean, semantic HTML & CSS
  • Good problem solving and debugging skills
  • Your experience of analytics
  • Your ability to operate and deliver high quality code deliverables
  • Excellent written and verbal communications, with a proven history at being able to work and collaborate effectively with non-technical team members and/or clients
  • Understanding of functional and object-oriented programming.
  • Experience with the application development lifecycle process based on SCRUM, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment

Bonus points for

  • Knowledge of React and Typescript
  • ServiceNow certified application developer
  • Mobile web application experience
  • Working knowledge of web accessibility guidelines.
  • Experience with various dev-ops tools

Who we are?

Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. Built on ServiceNow, we provide a single platform to manage all people, all physical locations, all assets, and all work – enabling data sharing across departments. Industries we serve through our SaaS applications include healthcare, life sciences, financial services, retail, government, higher education & enterprise. We are a software company that provides generous compensation, excellent benefits, stock options plan, and the opportunity to be surrounded by passionate team members that look out for each other. The culture offers a friendly environment where you are challenged and can achieve more!

You could be a fit for Nuvolo if you champion our core values:

  • Act with integrity
  • Embrace teamwork
  • Take care of each other

Nuvolo is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.