Technical Writer

StreamSets

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Engineering Software
  • Post Date: 05/27/2021
  • Website: streamsets.com
  • Company Address: 2 Bryant St Suite 240, San Francisco, CA, 94105

About StreamSets

At StreamSets, we believe in the audacious, ambitious goal of teasing order out of the chaos of modern data. We help our customers achieve that goal by solving the problem of data integration and data management for continuous delivery and constant change across any platform–past, present, and future.

Job Description

Description

The role:

As part of the Engineering Productivity team, you will join a group of thoughtful individuals who are passionate about promoting a quality-first culture. As our newest technical writer, you will produce high-quality documentation necessary for customer success, collaborating with a great team of engineers working on various technologies that comprise our DataOps Platform.

The location for this position is in the San Francisco Bay Area (remote while offices are closed).

 

The responsibilities:

  • Work with the documentation team and the broader engineering team to produce high-quality documentation in a fast-paced environment.
  • Help improve our overall documentation by addressing feedback from users and the StreamSets team.
  • Become an expert user of the product and provide usability feedback.

Requirements

The skills:

  • Ability to ask the right questions to get the right details from highly technical people
  • Technologically savvy and passionate about learning new technologies
  • Pragmatic and methodical, with excellent time-management skills.
  • Technical writing in a style consistent with our past documentation.

The experience:

  • 5+ years of technical writing experience
  • Prior experience with DITA
  • Prior experience with Big Data, Cloud, or enterprise-level software

Benefits

Our benefits

  • 100% paid medical, dental, and vision coverage for you and your dependents
  • The best equipment and resources - we want to make sure you have what you need to be successful
  • Healthy work/life balance, including wellness days and flexible time off policies
  • Paid family leave
  • Professional development - we are invested in you

Our ethos

StreamSets is proud to be an equal opportunity workplace. People seeking employment at StreamSets are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Come be a part of our diverse, dynamic team!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.