Solutions Consultant

Featurespace

London, GB
  • Job Type: Full-Time
  • Function: Professional Svcs
  • Post Date: 05/31/2021
  • Website: featurespace.com
  • Company Address: 21 JJ Thomson Avenue, Cambridge, United Kingdom, CB3 0FA

About Featurespace

Featurespace is the world-leader in Adaptive Behavioural Analytics and creator of the ARIC™ Risk Hub for fraud prevention and AML transaction monitoring.

The ARIC Risk Hub – a real-time machine learning software system – monitors individual behaviours and detects anomalies to catch financial crime as it happens.
The increased accuracy of understanding customer behaviour simultaneously reduces the number of genuine customers whose purchases and transactions are incorrectly declined.

Job Description

The Opportunity

We are looking for an exceptional individual to join our vibrant growing Commercial team based in London as a Solutions Consultant. The successful candidate will be involved in Pre Sales activities working alongside Subject Matter Experts (SME’s) and Sales and will report to the Solutions Consultant Team Lead.

The role requires a strong balance of both commercial and technical acumen to support the delivery of revenue to the business. It will include pitching solutions to clients through discovery sessions, tailored demonstrations, qualification meetings to gather technical requirements and liaising with delivery teams to ensure accurate handover of requirements.

This role will work across multiple industries, with a primary focus on retail banking and payments globally. This is a mid-level role, so we are looking for someone with demonstrable experience of the requirements below, and who is happy to join the team at this specific level.

Day to Day

 

  • Scope and design the best solutions for clients based on aligning their bespoke requirements with our unique ARIC platform
  • Act as lead role between technical and commercial teams and the customer
  • Provide high quality input to POCs, opportunities and RFXs, including writing proposals, delivering presentations, customized demos, workshops and scoping sessions
  • Drive opportunities through the sales stages until internal handover to delivery – this will require management of expectations and timescales using negotiation skills and stakeholder management to overcome varied challenges to ensure opportunities stay on track
  • Create a compelling vision during pitches to senior managers and stakeholders on the customer side during meetings, workshops and presentations – this will entail adapting the material and demonstration to suit the audience
  • Attend conferences including representing the company at a stand, presenting and demonstrating the product to assist in lead generation and gathering market intel
  • Build strong relationships with clients and become a trusted advisor on fraud and risk solutions
  • Provide enablement, support and training to the commercial team and following opportunities through to closure and subsequent delivery
  • Stay up to date with fraud trends and mechanisms to combat these within the industry and maintain market awareness of competitors and their capabilities

About you

  • Experience working alongside a commercial or technical team; or experience working client side either at a bank or payments company
  • Strong academic background (Technology or scientific degree)
  • Excellent written and verbal communication as well as good presentation skills. Proficient English language skills are required
  • Interest in fraud domain and detection strategies
  • Basic understanding of analytical techniques including statistical modelling and Machine Learning
  • Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage
  • Strong ability to engage with different roles in the internal business such as sales, accounts, technical, SMEs
  • Effectively manage high and changeable workloads while ensuring internal and external deadlines are met

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enthusiastic
  • Great team worker
  • Proactive with the ability to take initiative
  • Professional

 

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.