Solutions Architect


  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 05/27/2021
  • Website:
  • Company Address: 1 Marina Park Drive, Boston, MA, 02210

About Notarize

Notarize, the first online notary platform, allows any person or business to legally notarize a document online, anytime. Simply download the app or register online, prove your identity, fill out your document, and sign before a live agent to have it legally notarized instantly.

Job Description

At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. 
Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal transactions processed remotely. We’ve been dealing with a number of challenging (but interesting!) scalability issues, as more and more global enterprise companies look to Notarize to help them speed up business processes and provide better customer service in a new, fully-remote world. We’re building the team that will operate a critical platform company in tomorrow’s economy. Come join us! 
Notarize is seeking an experienced Solutions Architect to partner with sales teams to drive value for prospective customers and achieve revenue targets, through the combination of strong technical abilities and outstanding interpersonal and presales skills. Part of a world class, fast-paced SaaS company, this role provides a great opportunity to learn and build expertise with Remote Online Notarization while making a large impact for enterprise customers and consumers across industries. 
By working with prospective customers to understand their strategic business goals and align our solutions, you will be the key subject matter expert and trusted advisor when interacting with stakeholders through product demonstrations and other presales activities. As a creative problem solver, you will also drive cross-functional internal collaboration to ensure the entire customer experience lifecycle is positive.

What you'll do as a solutions architect:

    • Provide subject matter expertise to support sales teams and business development as the primary technical resource in driving new business 
    • Lead pre-sales activities including building and delivering customized demonstrations, assisting with RFPs, conducting Proof of Technology initiatives, scoping project requirements, and leading additional technical discussions 
    • Become a trusted advisor for prospective customers by understanding their use cases and technical requirements in order to design the appropriate solution recommendation that will drive business value
    • Become a product expert and keep up to date with new feature releases, key use cases, integration capabilities, and customer success stories
    • Stay current on the competitive landscape and emerging technologies and identify feedback and suggestions relevant to product, engineering, sales and marketing
    • Work cross-functionally within Notarize to ensure our solutions are driving value for our customers
    • Collaborate with team members globally to share learnings, best practices, use cases, and customer stories

What we're looking for:

    • Entry level, 1-3, or 5+ years technical sales or presales experience 
    • Experience working in fast-paced SaaS organizations
    • Demonstrable experience with REST APIs, Integrations, Security
    • Familiarity with Postman, JavaScript, HTML, CSS, Node.js, Ruby on Rails, GraphQL is a plus
    • Background working in Real Estate, Loan Origination Systems, ESignature, eMortgage ecosystem
    • Ability to present competently and confidently to customers
    • Ability to handle business and technical objections during demonstrations
    • Ability to develop a solid understanding of our customers’ business need and technical requirements in order to map that information to a solution that meets their needs  
    • Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions  
    • Strong problem-solving capabilities with a 'Yes before No' attitude, helping to overcome any technical hurdles with the adoption and roll out of Notarize solutions during the pre-sales process
    • Team player with excellent oral and written communication skills; self-driven, with the ability to work independently when required

Some of our benefits:

    • Competitive salaries & equity
    • Heavily subsidized medical, dental, and vision
    • 401k with 4% match
    • Unlimited PTO & flexible work schedules
    • Fully-distributed team: work from anywhere in the U.S.
    • Paid parental leave
    • Annual budget for personal learning & development
    • Small, cross-functional teams
    • Strong emphasis on collaboration & mentorship
    • Paid lunches (through Grubhub) + regular Lunch & Learn sessions

Our core values:

    • Solve Problems That Matter: We serve some of the most important moments in people's lives. It's a responsibility we embrace by focusing obsessively on the issues that will have a quantifiable impact on our customers and our company growth. 
    • Yes Before No: We are optimistic about our ability to change lives by transforming outmoded processes. We believe our efforts can create a better future, and it is our attitude that will allow us to pull that future closer.  
    • Start With Why: We don't presume to understand the intentions of the people around us, whether coworkers or customers. We ask honest questions and listen to feedback in order to gain insight, build trust, and create memorable experiences. 
    • Stamp Together: We create a strong team and a welcoming workplace by valuing diverse perspectives. Every role in our organization is supported and valued equally, without regard to location or background.
Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.