Sales Engineer (NYC)

WSC Sports

New York City, NY, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 06/15/2021
  • Website: wsc-sports.com
  • Company Address: HaShachar Tower , 4 Ariel Sharon St., Givatayim, Dan 0000000, IL

About WSC Sports

WSC provides the best way to extract value from sports broadcasts, enabling the creation of new content that answers the diverse demands of multiple stakeholders – broadcasters, federations, leagues, teams, sponsors and brands, while driving fan interaction, hype and interest.

Job Description

We are looking for an amazing Sales Engineer to join our growing team in the US. The Sales Engineer will be responsible to deliver comprehensive solutions to meet customers’ business and technical challenges and needs, working mostly on pre-sale efforts, with some interaction with post-sale delivery. This position is poised to lead technical conversations, support partner integration efforts, and real-time troubleshooting.

 What you'll do:

  • Lead technical conversations, present proposed solutions, and maintain ongoing technical discussions with the customer across all levels, to define and establish the method of execution - from pre-sales requirements and custom solution design to the implementation process. 
  • Support partner integration efforts, and real-time troubleshooting, e.g. offering best practices, clear guidelines, integration requirements, etc. 
  • Assist the Sales/Customer Success teams as the technical subject matter expert for our platform during customer calls and presentations.
  • Work closely and be the link to our product and development, to help establish product short-term plans and roadmap based on customer requests and feedback. 
  • Work with the Product and R&D teams to capture and articulate customer and prospect special integration needs. Help establish product short-term plans and roadmap based on customer requests and feedback. 
  • Build best practices for technical deployments.
  • Provide technical guidance and support for the post-sale team, taking the lead with customized integrations, project delivery management, end-to-end production flow validation, and complex solution definitions.
  • Review WSC’s code to speed up the project definition process and assist the professional service efforts during the day-to-day routine.

What you'll need:

  • 2+ years of experience in Sales/BizDev/Customer Success teams, or as a Technical Account Manager, in High-Tech companies or sports media companies.
  • 2+ years of experience working with customers in pre-sales or post-sales technical roles.
  • Experience with hands-on architecture and design of SaaS, Cloud, and API-driven applications.
  • Proven ability to collaborate with key functional teams, in particular- Product, Customer Success, and R&D teams.
  • Passion for demonstrating solutions and ability to provide technical input during the sales/post-sale process.
  • Experience in scoping, management, and execution of customer pilots as well as POCs, and great skill in the integration of SaaS applications.
  • Own a technical mindset, allowing you to tackle complex web, API, and architecture problems, heavy client-facing experience.
  • Willing to travel (post-COVID-19).
  • Engineering experience or BSc in Computer Science- advantage.
  • Worked for a sports media company - advantage.
  • Product/Project Management experience - advantage.
  • Passionate about sports - advantage.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.