Marketing Operations Manager


  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 06/09/2021
  • Website:
  • Company Address: 1100 Northeast Campus Parkway Suite 200, Seattle, WA, 98105

About Karat

Karat conducts first-round technical interviews on behalf of companies like Indeed, Intuit, Pinterest, and Citrix. Our network of experienced Interview Engineers have conducted tens of thousands of technical interviews with software engineering candidates.

Job Description

Great interviews are engineered.  Come help Karat make every interview predictive, fair and enjoyable.

The status quo for technical interviewing doesn’t meet the needs of candidates or hiring companies. Haphazard interview experiences, subjective evaluations, and lack of capacity and expertise mean too many companies miss their hiring goals and miss out on great software engineers. At Karat, it's our mission to create better outcomes for companies and candidates by making every interview predictive, fair, and enjoyable.  

Karat conducts first-round technical interviews on behalf of companies including Indeed, Atlassian, Intuit, Peloton, The New York Times and Wayfair. We do this through a community of Interview Engineers who are equipped with Karat's interviewing platform, battle-tested questions, and data-informed best practices. 

The result is highly predictive and fair interviews at scale that candidates truly enjoy. Karat has amassed the largest and most robust dataset of structured interview intelligence to produce never-before-seen hiring analytics. 

As the world continues to transition to virtual work, and the fairness of hiring practices in the tech industry come under greater scrutiny, Karat is uniquely positioned to be a valuable, strategic partner as companies transition to 100% remote hiring.

Founded in 2014, Karat is a privately held and venture-funded company based in Seattle.

Marketing at Karat

Our Marketing team is committed to building the Karat brand and long-term value of the business in order to help achieve revenue and margin targets.

As our Marketing Operations Manager, you will build, maintain, and improve a robust marketing machine that creates engaging experiences for multiple audiences and connects our marketing investments to clear business outcomes. As the owner of our marketing tech stack, you will own the implementation and efficacy of campaigns, workflows, data, reporting, and analytics that impact marketing investments and results.

Karat’s HQ is based in Seattle, Washington, but we are open to remote candidates for this role (within the U.S.).

Core Responsibilities

Own it

  • Be the technology and data specialist. Maintain marketing technology, use it to launch and run campaigns, and ensure it generates accurate reporting and analysis. You'll use Salesforce, Pardot, Demandbase, Qualified, Wordpress, Google Analytics, and AdWords -- and more tools as we grow!
  • QA, execute, and analyze campaigns. Work with marketing and product on email campaign development, landing page development, segmentation, maintaining GDPR and CAN-SPAM compliance, data hygiene, various integrations, and reporting.

Be a partner

  • Deliver reporting, analysis, and strategic insights. Build and maintain dashboards and reports that cover key quantitative results like website behavior, lead velocity, pipeline velocity, website conversions, and impact of program spend
  • Build processes and optimize them to meet strategic objectives. Support marketing, sales, and finance with clear training and documentation related to the marketing tools and applications, campaign management, and reporting. Develop workflows, assignment rules, lead efficacy, and data hygiene needed to support marketing strategy and day-to-day performance management reporting

Create the future

  • Lead projects that connect multiple teams through marketing technology. Collaborate with multiple teams on projects that may include the selection and adoption of new tools and technologies, while remaining accountable to the project’s success.

About you

  • 5+ years in a technical marketing operations role
  • You have experience at an inbound agency an/or within the marketing team at a B2B/C technology company
  • You put the audience first, thinking of their experience with every email, every chat, every webpage as an extension of the brand
  • You curious, with a strong desire to optimize for the ideal business outcome
  • You are able to communicate across all levels in the organizations, starting with the “why”, and being clear about the details

Benefits of joining Karat

While doing meaningful work is rewarding in itself, we also offer the following programs and benefits for all our full-time employees:

  • Competitive salary and benefits
  • Medical / dental / vision insurance 
  • Flexible vacation and paid company holidays
  • Paid parental leave 
  • Laptop and other equipment fundamentals (monitor, keyboard, and mouse if you need it!)

Statement of Non-Discrimination:

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

Related Jobs

Software Engineer

Karat - Seattle, WA, US

Senior Software Engineer

Karat - Seattle, WA, US

VP of Product

Karat - Seattle, WA, US

Interview Engineer (Outside of U.S.)

Karat - Remote

Interview Engineer (Within the U.S.)

Karat - RemoteUnited States of America
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.