Senior Network Operations Engineer (DevOps/NetOps)


Los Angeles, CA, US
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 06/13/2021
  • Website:
  • Company Address: 3353 Michelson Suite 400, Irvine, CA, 92612

About Kareo

Kareo is the only cloud-based and complete medical technology platform purpose built to meet the unique needs of independent practices. Today we help over 50,000 providers in all 50 states run more efficient and profitable practices, while delivering outstanding patient care. In 2016, Kareo introduced the first technology platform that helps independent practices find more patients, manage their care with a fully certified and easy to use EHR, and get paid quickly – all in one complete and integrated package. Kareo has received extensive industry recognition, including the Deloitte Technology Fast 500, Inc. 5000 and Black Book’s #1 Integrated EHR, Practice Management and Medical Billing Vendor. With offices across the country, our mission is to help independent practices succeed in an ever-changing healthcare market.

Job Description

A Senior NetOps Engineer to be  part of an innovative team, who are on a continuous mission of building bulletproof, scalable, and secure private and public cloud environments for our customers and users. If you think hard is fun and get bored easily if you aren’t challenged, this might be the place for you. We are looking for someone who has an insatiable thirst for technology, desire to learn and grow  individually, with the team, and with the business. Our ideal candidate is someone who has a passion to lead, architect, design, document, and implement comprehensive platform solutions using security best practices.


Your Area of Focus

  • Implement products, platforms, software, hardware, or appliance-based solutions related to network and network security
  • Perform system and network maintenance including service packs, patches, hot fixes and security configurations
  • Monitor the infrastructure and network by responding appropriately to alerts and events
  • Use tools for administration, maintenance, automation, and visualization reporting
  • Respond to incidents from triage through resolution, including escalations, where appropriate
  • Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services
  • Provide data center support where appropriate
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues
  • Participate in on-call rotation
  • Responsible for up-time and performance SLAs
  • Partner with Security, IT, and software development teams.


Your Professional Qualifications

  • 7+ years of experience in system and network configuration, installation, and troubleshooting
  • Must have an understanding of open-source and other tools to assist in maintenance, monitoring, troubleshooting and performance analysis
  • Must be familiar with various platforms – VMWare, Windows 2016 Clustering, Cisco, HP, F5, Dell Blades
  • Must be familiar with iSCSI / NFS / SAN Storage (Purestorage, NetApp)
  • Must have excellent communication and problem-solving skills, attention to detail
  • Automation mindset using Powershell, Ansible, Terraform, Python
  • Expert in Windows and Linux OS management




Our Values

  •  Passionate - Be Passionately Driven: We take pride in our work, inspire others to excel, and are dedicated to solving tough problems in healthcare. We hold ourselves to the highest standards. And we work with urgency because what we do matters.
  •  Customer-Focused - Dedicated to Customer Success: Helping our customers succeed directs every action we take. We’re committed to helping their practices run smoother so their patients can thrive. We are solution-oriented and aligned with their needs.
  •  Collaborative - Together We’re Better: Great teams are collaborative, selfless, hardworking, and dedicated. We are willing to do what it takes to get the job done so we can accomplish more together.
  • Growing - Constant Growth: We strive to have a growth mindset in all we do. We reject the status quo. We take a unique approach and make every effort to bring clarity to a needlessly complex industry. We are creative problem solvers that believe in making things better.


Kareo is an equal opportunity employer.  All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 


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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.