Product Associate

Laika

New York City, NY, US
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 06/08/2021
  • Website: heylaika.com
  • Company Address:

About Laika

Laika is an enterprise-ready compliance platform that lets growing companies compete on the same level as any large organization.

Job Description

Laika is looking for a Product Operations Manager to join our growing Product Management team. In this role, you will be expected to partner with product managers as well as the Design and Engineering teams in order to evangelize our product internally through training and knowledge materials. Because our company is an “expert-in-the-loop” model in which both our product and our Customer Experience team play pivotal roles in determining customer success, it is crucial that our internal stakeholders have the resources they need as the product continues to evolve.

What you will do:

  • Evangelize the product internally through the creation of training and knowledge collateral for use by stakeholders.
  • Help drive product lifecycle activities from concept to launch.
  • Gather, analyze, maintain, and share quantitative and qualitative data and research about products and the market for decision-making purposes.

Why should you work with us?

Laika is a compliance automation & audit management solution to help companies comply with critical security standards required by regulators and enterprise customers. We couple modern software with expert support to help our customers adopt stage-appropriate compliance and security practices. Our mission is to build trust in the marketplace and empower growth through compliance expertise.

We are a fast-growing team based in New York City. We were founded in May 2019 and have received investment from top VCs, including Canapi Ventures, Bain Capital, Third Prime, and Nyca Partners. We recently announced our Series A investment in September 2020. We're growing customers and revenue like crazy and are poised for break-out growth over 2021.

Primary Responsibilities:

  • Operationalize product lifecycle processes that help drive alignment and deliver value to the business and to customers.
  • Enable and support cross-functional teams throughout product lifecycle projects.
  • Develop and share reporting on product lifecycle activities from initial development through release and beyond.
  • Surface, synthesize, and act on internal resources and customer insights to help influence product decisions.
  • Consolidate, analyze, and summarize data from various qualitative and quantitative resources for use in decision making.
  • Engage with customers/customer audiences as needed to support research and project hypotheses.
  • Communicate and distribute updates and information about product-related activities.
  • With supervisory management participation, complete ongoing, related continuing-education activities.
  • Other product management duties, as directed by team and company leadership.

Education/Experience:

  • Bachelor’s degree in Information Technology, Business, Communication, or related field
  • 2+ years of relevant professional experience
  • Agile or project management-related certifications are a plus.
  • Commitment to delivering results
  • Experience managing multiple tasks and priorities
  • Excellent communication and collaboration skills
  • Ability to break down, re-prioritize, and delegate complex tasks
  • Attention to detail
  • Execution oriented
  • Confidence working under pressure in a fast-paced environment
  • Unrelenting drive to succeed

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.