US Freight Associate

The Hut Group

New York City, NY, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 06/06/2021
  • Website:
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

The Hut Group (THG) is one of the world's largest and fastest growing online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors in over 160 markets worldwide. Our in-house teams create brilliant digital brand experiences built on our bespoke proprietary technology platform, that is used by hundreds of millions of people around the world today. With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader.

Our culture is fast-paced and ambitious - we like to move twice as fast, as others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth.

Our people are our strength, and we have over 5,000 diverse, smart thinkers across the globe, who are encouraged to think creatively and empowered to turn their ideas into actions.

To support our ambitious growth, we are looking for commercially astute, ambitious individuals, that can bring fresh and innovative thinking to THG, and play a part in driving the Group forward on its truly exciting journey.

About the Division – Beauty Brands

THG Beauty Brands is one of the newest divisions. Starting with the acquisition of Grow Gorgeous and Mama Mio in 2016, we now have 9 fantastic premium beauty brands in our portfolio including, ESPA, Christophe Robin, Illamasqua, Eyeko and our latest acquisition in 2020 Perricone MD. Our brands have global reach, and so do our teams in Manchester, New York and Paris. You’ll find us online, but also in your favorite high street stores; Sephora, Ulta, Selfridges and John Lewis. We are growing rapidly, with plans continuing to expand the portfolio. THG Brands, from manufacturing through to PR, is a large single unit working consistently to deliver rapid growth in a fast-moving industry. Innovation, creativity and resourcefulness are common characteristic of the staff across all departments in this ever-expanding team.

About the role:

THG is looking to recruit a Freight Associate based in the New York office. The main purpose of the role is to provide visibility and accurate information to internal stakeholders for all US bulk shipments. Reporting into the central freight team, which is based in the UK, the freight associate will be a key stakeholder responsible for managing export/import and domestic freight movements in the US.

This is a newly created role to support the ongoing growth of the business and freight operation. S/he will report to Head of Freight, who is based in the UK.

Key Responsibilities:

    To ensure that logistics transport and delivery solutions are provided to meet with targets set by the business by driving strategic initiatives
    Act as point of contact for all THG freight movements inbound and outbound from the U.S. via Sea, Air, Rail and Road.
    To develop new freight partners, working both with agents and directly with shipping lines.
    To optimize and drive efficiencies of existing delivery lanes
    Communicate and work closely with sales, operations, warehouse teams and planning stakeholders to ensure end to end visibility of shipments.
    Produce export documentation such as packing lists, commercial invoices, and export health certificates.
    Provide import customs clearance instructions and work closely with THG brokers to ensure efficient flow of imports.
    Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.
    Ensuring the business is compliant with regulations relevant to Logistics
    To develop excellent working relationships with our global 3PL’s


    Carrier performance management
    On time delivery
    Internal stakeholder management
    Freight spends


    In depth Air, Sea and Road logistics knowledge
    Export/ Import and US distribution experience.
    Working knowledge of customs requirements.
    Experience exporting to Central and South America would be an advantage.
    Experience importing and exporting food or dairy products.
    Clarity in communication, as major problems could arise through inaccuracies.
    Good organisational and planning skills.
    Flexibility and the ability to adapt to changing circumstances.
    Problem-solving ability, particularly when working under pressure.
    Accuracy and attention to detail.
    Excellent communication skills - you will be liaising with a variety of people.


    Competitive pay
    Company bonus scheme
    Medical, dental, vision and commuter benefits
    401K with up to 5% company match. 100% vested from day one
    Awesome Employee discounts on our websites
    Excellent growth & advancement opportunities

Unfortunately, due to the high volumes of applications our opportunities attract, we are sometimes unable to respond to every application. If you haven't heard from us within 14 days of applying, please consider your application to have been unsuccessful on this occasion.

THG is an equal opportunity employer. We prohibit discrimination based on age, colour, gender, disability, national origin, race, marital status, religion, sex, sexual orientation, and any other protected class in accordance with applicable state, federal, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.