Sales / Sales Engineering / Technical Support Internship


Dallas, TX, US / Fort Worth, TX, US
  • Job Type: Intern
  • Function: Intern
  • Post Date: 06/07/2021
  • Website:
  • Company Address: 343 Sansome St, San Francisco, CA, 94104

About Helpshift

Helpshift bridges the disconnect between conventional customer service channels—like email and phone support—and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered support platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit and follow @helpshift on Twitter.

Job Description

Helpshift is the premier Mobile Customer Service platform.  We're laser focused on ridding the world of bad customer service.  We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help change the face of Customer Service.  If you rise to a challenge, thrive on collaboration and competition and most importantly are passionate Gaming.  You will love this job and our customers.
The Helpshift Sales team encompasses our customer-facing sales, solutions engineering, customer success & support, professional services, and SDR teams.  Our teams are dedicated to equipping our field sales team and earn our customers’ love by providing the proper resources and operational support to drive revenue growth. There are many exciting career opportunities, functions, and specialties within these two organizations for people with diverse backgrounds. Come explore what Field Ops has to offer by joining our internship program this summer!

What we're looking for:

    • Undergraduate Senior / Rising Junior
    • Excellent written and verbal communication skills
    • Strong attention to detail and time management skills in a fast-paced environment
    • Demonstrated ability to work independently and manage deadlines
    • All majors are accepted! Passion for customer success and curiosity about new and exciting technologies a must!
    • Are you passionate about Gaming?  Love to exceed customer expectations?
Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.