Hospitalist Coordinator

Sound Physicians

Buffalo, NY, US
  • Job Type: Full-Time
  • Function: Life Sciences R&D/Engineering
  • Post Date: 06/06/2021
  • Website: soundphysicians.com
  • Company Address: 1498 Pacific Avenue, Suite 400, Tacoma, WA, 98402

About Sound Physicians

Sound Physicians is a leading healthcare organization with a proven track record of improving quality, satisfaction and financial performance for its hospital partners nationwide.

Job Description

Job Details

Description

About the Team:

Sound Physicians is a physician-founded and led organization providing services across the acute episode of care – through emergency medicine, critical care, hospital medicine, population health, telemedicine and physician advisory services. Our clinicians and business colleagues are committed to improving outcomes for patients and hospitals through a proven performance management model. We strive to be the practice of choice for providers and the partner of choice for hospitals across the country.

The hospitalist coordinator works with the site team at the hospital partner on a daily basis, consisting of a Chief Hospitalist, Hospitalists, a Clinical Performance Nurse and sometimes a Program Manager.  They also contribute to a larger regional team that supports hospitalist programs across multiple states.

About the Role:

The Hospitalist Coordinator is responsible for daily oversight of administrative responsibility for the hospitalist program.  The Hospitalist Coordinator will have a visible presence and involvement with the entire site team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians.  This position will report to either the Program Manager or Regional Director or VP of Operations. The Hospitalist Coordinator will work closely with the Chief Hospitalist and Clinical Performance Nurse (CPN) to ensure optimal performance and efficiency of the program, and is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial and clinical performance.

 In this role, you will:

  • Coordinate Schedules
    • Create and coordinate the Hospitalist team schedule with site Chief and staffing coordinator with proactive 3-6 month planning, labor/staffing mix awareness and escalation of critical staffing gaps.
    • Drive internal staffing call with Chief and Staffing coordinator, timely and appropriately follows up on scheduling issues and/or barriers.
    • Assist Chief and regional leadership team in staffing optimization management processes with emphasis on meeting staffing design targets.
  • Coordinate Physician Interview and Onboarding
    • Coordinate onsite physician interviews with hospital leadership and follows up on hiring recommendations.
    • Coordinate physician orientation and facilitate all onboarding requirements.
    • Assist with SoundConnect training and utilization.
  • Coordinate Practice and Central Services
    • Ensure physicians’ shifts for payroll with 100% accuracy including proper documentation of shifts worked and documentation of rates as appropriate.
    • Provide support for organizational Population Health activities to include coordination with the hospital business office to verify patient payer designation.
    • Serve as a liaison between Sound and Hospital Medical Staff Office. Ensure credentialing and provider enrollment packets are complete and proactively follow up on missing documentation.
    • Serve as a liaison between Hospital departments and the hospitalist team. Provide information and resources as needed.
    • Understand the site’s requests around committee participation and assist chief with ensuring hospitalist participation. 
    • Communicate to hospitalist team key announcements and maintain important team documents.
    • Serve as a Central Office liaison for Provider Enrollment, Billing, Payroll and Compliance teams.
    • Coordinate date/time of Monthly Site Review and participate with updates and follow up on action items.
    • Perform monthly review of outstanding hospital A/R and escalate issues related to unpaid invoices to Program Manager or Regional Director of Operations.
    • Provide support for all active service lines within the site
  • Provide Administrative Coordination
    • Perform SoundConnect reconciliation workflows.
    • Ensure accuracy with SoundConnect PCP database and communication distribution lists.
    • Provide administrative support to Chief including special projects.
    • Coordinate monthly and quarterly meetings, both within hospitalist team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutes.
    • Manage incoming phone calls, faxes, and mail.
    • Maintain a Master team list and hospital contacts.
    • Assist hospitalist team with death certificates, home health, DRG worksheets, and other forms completion.
    • Ensure client facing materials are polished and professional utilizing standardized Sound templates when available.
    • Maintain awareness and tracking of reconciliation dates, PQI submission dates, contract renewal timelines, and annual escalator anniversary dates. Prompt review of information 9 months prior to contract anniversary date.  Gathers needed information for contracting support
    • Develop effective relationships with hospital data owners and collaborate with Regional Operations Manager to ensure timely collection of data.

A successful candidate will have a demonstrated track record of a combination of these competencies, personal attributes, knowledge, and experience:

Competencies:

  • Communication: The ability to speak, write, and listen clearly and consistently
  • Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships among hospital partners, dyad/triad partners, and Sound team members at all levels (C-Suite, Sound, and Team) Strong executive presence (managing the tone, reading/managing the room). Represents in a professional manner as the face of Sound in a "One Sound" approach.
  • Team Work: The ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
  • Critical Thinking: The ability to be proactive; anticipate needs; ability to make good decisions with incomplete, ambiguous information
  • Negotiating: Reach consensus while maintaining positive, sustainable relationships
  • Business Development: The ability to anticipate the needs of our internal and external partners and be responsive

Personal Attributes:

  • Emotional Quotient: The ability to identify and manage one’s own emotions, as well as the emotions of others, using this information to guide one’s thinking and actions
  • Learning Agility (Curiosity): Seeks out diverse experiences and apply lessons learned to new challenges
  • Self-Starter/Takes Initiative: Independently assesses situations, addresses conflicts and leads action without hesitation
  • Passion: Demonstrable enthusiasm for the healthcare industry and driving quality outcomes

Knowledge:

  • Associates degree
  • Proficiency with Microsoft Office Suite (i.e. Outlook, Excel, Powerpoint)
  • Technology competency with electronic medical record systems, preferred

Experience:

  • 1-2 years of administrative support experience
  • 1-2 years in customer service
  • Hospital or other healthcare experience preferred

Other Details:

  • Indoor office environment within a hospital
  • No travel required
  • Sitting at desk for up to eight hours (w/breaks)
  • Working on computer for up to eight hours (w/breaks)

Related Jobs

Executive Assistant

Sound Physicians - Brentwood, TN, US

Clinical Call Center Representative - Medical Assistant

Sound Physicians - Dallas, TX, US

Regional VP, Operations

Sound Physicians - Bronx, NY, US

Director, Value Based Care

Sound Physicians - Tacoma, WA, US

Operations Manager, Anesthesia

Sound Physicians - United States of America
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.