Sales Associate, Toronto - Bilingual

Away

Toronto, CA
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 06/17/2021
  • Website: www.awaytravel.com
  • Company Address:

About Away

What we believe
We believe all travel makes us better. At Away, it’s not only our job to make every one of those journeys more seamless, but our responsibility to make a positive impact on the world. We do this through our products, through the platform we have, and the community we create. In fact, before selling a single suitcase, we made it a priority to partner with organizations seeking to create a better world for everyone. Since then, we have worked with Global Giving, Peace Direct, International Medical Corps, God’s Love We Deliver, and the Trevor Project. If you’ve bought anything from Away, you’ve also contributed to their work. The world is a shared place - together, we can leave it better than we found it.

Job Description

Bilingual Mandarin speaking a plus

We are a global lifestyle brand built on transforming the travel experience by expanding our retail footprint. In support of our mission, we are seeking Sales Associates to join our Retail Operations team. This position will be based in our Toronto, Canada store. Our Retail team creates a transformative experience that inspires a global community. We build connections with our community through product expertise and merchandising, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our community, and use it as an opportunity to create more Away fans.

As a company that values inclusion, Away seeks individuals of all backgrounds and experiences to apply for this position.

What you’ll do:

  • Provide exceptional customer service to every person, every time
  • Deliver a memorable experience to each and every customer in a way that is uniquely Away
  • Represent our brand and our core values
  • Maintain the highest level of product knowledge and expertise.  Help customers navigate through the shopping, product and sales journey
  • Maintain the integrity of the space and uphold our visual standards
  • Work in-store programs and events as needed
  • Assist with any necessary processes and operations to keep the store alive and thriving!
  • Must be able to lift and transport large boxes up to 30 lbs. 
  • Must be able to stand and/or be on your feet for long periods of time

Who you are:

  • Excellent communicator with a passion for people
  • Comfortable working with all types of personalities
  • Passionate about speaking to travel experiences (anywhere!)
  • Maintains cool under pressure
  • An effective and expedient problem-solver with a keen attention to detail
  • Positive attitude and feels there is no task too small and no task too large
  • Eager to be at the frontline of a fast-paced and growing company
  • Hard working with a "no task is too small" attitude
  • Enjoy working in a fast-paced and ever-changing environment
  • Passionate about travel (but that’s a given!)

 

You’ll love working at Away because:

  • We travel. We encourage our employees to travel and become knowledge experts in the travel space. You’ll have access to Away products at a discount to ensure your travels are seamless. 
  • We’ll invest in your career. This is a part-time, hourly position with the potential for full-time opportunities for truly exceptional associates.
  • We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our inclusion training, we’re building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
  • We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here, in addition to monthly bonus opportunities for part-time employees.

 

About Away:

Launched in 2016, Away is a global lifestyle brand with a mission to transform travel. In just under four years, Away has already been twice named one of Fast Company's "World's Most Innovative Companies," and one of TIME's "50 Most Genius Companies.” Away is headquartered in New York City, with offices in London and Sydney. To learn more, visit awaytravel.com.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.