Director of Revenue Operations


  • Job Type: Full-Time
  • Function: Accounting/Finance
  • Post Date: 05/28/2021
  • Website:
  • Company Address: 100 Marine Parkway, Redwood Shores, CA, 94065

About Reltio

Innovative brands know that customer data is at the heart of delivering exceptional customer experiences. The 3 keys to success are breaking up customer data silos, breaking free from legacy customer data management systems, and breaking through barriers with a better understanding of customers to win in the experience economy.

Data innovators trust Reltio Connected Customer 360 Profiles to drive hyper-personalization, reimagine customer-centric business processes, simplify compliance with privacy laws, such as GDPR and CCPA, and manage consent and communication preferences at a global level. If you are a Data Innovator and want to position your company to win in the experience economy, let's talk!

Job Description

At Reltio, we’re on a mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We are disrupting the master data management (MDM) software market when we launched the first cloud-native MDM software-as-a-service (SaaS) platform. The Reltio Connected Data Platform leverages a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility and flexibility at scale. Companies across industries rely on Reltio to deliver mission-critical, secure, trusted real-time data at scale to create connected omnichannel experiences for their customers, partners and employees.

We’ve earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. So if you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk.



We are looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a

challenging, fast-paced, energetic environment. This person will report to the VP & Senior Controller and will partner closely with Sales Operation, Deal Desk, External Reporting, Sales and other teams across the company to influence and drive results for different initiatives as the company grow. You will have the opportunity to recommend and drive new initiatives and support our fast-growing organization and will build and mentor the revenue accounting team. This role has significant leadership accountability and will be responsible for managing all aspects of day-to-day accounting and order-to-cash operations for revenue operations, including contract review for proper revenue recognition and managing billing and collections processes.

Areas of responsibilities:
• Managed worldwide revenue processes and procedures, including billing, collections and revenue recognition to ensure compliance with US GAAP
• Perform contract reviews to determine the appropriate accounting treatment and document conclusions
• Participated in cross-functional and company-wide initiatives to ensure timely contract review and approval processes are followed, proper documentation is in place for orders and agreements, and that accounting requirements and financial impacts are identified
• Actively participated with sales management and legal counsel to drive the review and evaluation of deal structures to ensure that terms and conditions include revenue-recognition appropriate language;
• Built and managed a successful revenue team, inspired and mentored a team of committed professionals
• Identified issues that could adversely impact revenue recognition and communicated a balanced view to the deal team and executive management for appropriate decision making
• Provided oversight and review to the creation of revenue policies to define the accounting positions for various revenue streams
• Effectively partnered with sales and operational teams to understand business, system or process changes that will support growth and scalability and positively affect internal controls and/or financial results
• Provided thought leadership on revenue recognition processes, including new product introductions and new business expansion; participated in new product introduction discussions and assessed impact on revenues and any potential recognition issues, and developed material for ongoing training for cross-functional organizations on revenue recognition matters
• Driven ad hoc reporting and analysis for management
• Improved internal controls to ensure compliance with Sarbanes-Oxley 404; maintained required documentation and supported the testing of order-to-cash cycle controls

About you:
• 10+ years of experience in a revenue accounting role - software/SaaS experience required
• Detailed knowledge of relevant revenue accounting rules under ASC 606 and ASC 985-605 relating to software, SaaS and services revenue recognition and multiple-element arrangements
• Leadership experience and demonstrated ability to manage teams, drive process improvements
• B.S. and/or MS in Business Administration; CPA or CMA certificate preferred but not required
• Proven proficiency with Microsoft Office Suite (Word, PowerPoint, Outlook); must be highly proficient in Excel
• A customer focus - the ability to help internal stakeholders articulate their needs and generate outputs that will drive business decisions
• A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles
• Strong analytical and business acumen with excellent communication skills – verbal and written
• Adept at business partnering and working with cross-functional teams, building meaningful business relationships along the way
• Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task
• Self-motivated, confident, good judgment, energy and personality to work in a fast-paced environment across all levels of management, functions, and geographies
• NetSuite ERP experience a plus

Related Jobs

Senior Solutions Consultant, Alliances

Reltio - United States of America

Senior Account Executive

Reltio - Chicago, IL, US

Principal Product Manager

Reltio - United States of America

Senior Manager Cloud Alliances (Channel Sales, Partnerships)

Reltio - United States of America

Solutions Consultant

Reltio - United States of America
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.